basspro.com

1.7
1.7 Based on 340 reviews

The world's most exciting sporting goods available online. Truly everything an outdoor sportsman could dream of online. World's largest fishing and hunting departments ... choose from thousands of different lures, name brand rods and reels and every fishi...

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Average Rating

1.7

/
5

340 Reviews

5 Star
15%
4 Star
0%
3 Star
1%
2 Star
6%
1 Star
79%

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Joshua Hughes
Horrible customer service and very rude…

Horrible customer service and very rude people. I purchased a gun that was broken right out of the box. They told me they would send back to manufacturer the following morning. It has been 2 weeks and the manufacturer has not received it and Bass Pro can not provide me with a tracking number. They keep saying someone will call me back, but they never do.

1
Date of experience: Mar 19, 2025
Bubby
Horrible customer service and very rude…

Horrible customer service and very rude people. I purchased a gun that was broken right out of the box. They told me they would send back to manufacturer the following morning. It has been 2 weeks and the manufacturer has not received it and Bass Pro can not provide me with a tracking number. They keep saying someone will call me back, but they never do.

1
Date of experience: Mar 19, 2025
Chandos Bell
I bought a new boat

I bought a new boat. I would was jacked around. The cost went up if I was looking for a new boat I’d run and hide from those people. Whatever they tell, you will never come past Unless you chase them, then they’ll lie to you some more worst experience I’ve ever had buying a new boat. This is my third new boat first time from them last time.

1
Date of experience: Feb 28, 2025
Colby Scott
I bought a new boat

I bought a new boat. I would was jacked around. The cost went up if I was looking for a new boat I’d run and hide from those people. Whatever they tell, you will never come past Unless you chase them, then they’ll lie to you some more worst experience I’ve ever had buying a new boat. This is my third new boat first time from them last time.

1
Date of experience: Feb 28, 2025
Reggie Carter
I got scammed out of $250 by "Bluegreen…

I got scammed out of $250 by "Bluegreen Vacations" right in the store, when I found out they were time share con artists they refused to refund my money, Capital One wouldn't help me, store manager didn't care, corporate didn't care.

1
Date of experience: Feb 15, 2025
Colin P.
I got scammed out of $250 by "Bluegreen…

I got scammed out of $250 by "Bluegreen Vacations" right in the store, when I found out they were time share con artists they refused to refund my money, Capital One wouldn't help me, store manager didn't care, corporate didn't care.

1
Date of experience: Feb 15, 2025
Larissa Taylor
If I could I would not give it any…

If I could I would not give it any stars bad customer service fedex has my packages sitting at a faculty. It gets shipped everyday but then gets canceled for delivery until the next day and bass pro won't refund me. Bass pro has gone down hill they don't care about there customer and it's a shame. I think they should get a different carrier before they start losing customers.

1
Date of experience: Jan 12, 2025
Jaylon Anderson
If I could I would not give it any…

If I could I would not give it any stars bad customer service fedex has my packages sitting at a faculty. It gets shipped everyday but then gets canceled for delivery until the next day and bass pro won't refund me. Bass pro has gone down hill they don't care about there customer and it's a shame. I think they should get a different carrier before they start losing customers.

1
Date of experience: Jan 12, 2025
Candy Scott
Every time we go to gun counter the…

Every time we go to gun counter the wait is over an hour. Today we go in and the guy behind the counter told me he was putting a gun in the back and he would be right out to help me. On his way to the back another customer stopped him to ask a question and the next thing I know he comes out with a computer and paperwork for the guy that stopped him on the way to the back. Totally skipped me and gave no explanation. Terrible experience and customer service. Do better Bass Pro Shop in Gainesville, FL

1
Date of experience: Jan 11, 2025
SW27
Every time we go to gun counter the…

Every time we go to gun counter the wait is over an hour. Today we go in and the guy behind the counter told me he was putting a gun in the back and he would be right out to help me. On his way to the back another customer stopped him to ask a question and the next thing I know he comes out with a computer and paperwork for the guy that stopped him on the way to the back. Totally skipped me and gave no explanation. Terrible experience and customer service. Do better Bass Pro Shop in Gainesville, FL

1
Date of experience: Jan 11, 2025

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Business Details

  • The world's most exciting sporting goods available online. Truly everything an outdoor sportsman could dream of online. World's largest fishing and hunting departments ... choose from thousands of different lures, name brand rods and reels and every fishing accessory imaginable for bass, trout, saltwater trophies or what ever your fishing adventure requires. Large selections of hunting gear includes name brand products, rifles, handguns, black powder arms, bows, treestands and accessories. Complete offerings of name brand camping, climbing and athletic equipment, as well as huge assortments of men's and ladies' outdoor sportswear.See more

  • language https://www.basspro.com

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