basspro.com

1.7
1.7 Based on 340 reviews

The world's most exciting sporting goods available online. Truly everything an outdoor sportsman could dream of online. World's largest fishing and hunting departments ... choose from thousands of different lures, name brand rods and reels and every fishi...

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Average Rating

1.7

/
5

340 Reviews

5 Star
15%
4 Star
0%
3 Star
1%
2 Star
6%
1 Star
79%

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Walker Adams
Impossible To Unsubscribe The Spam Mail…

Impossible to unsubscribe the spam mail they send to my email. Although the boots I bought at Bass Pro are the best I've ever had, their club credit card is not. Best use I found for the card was to log in the Capitol One account online and lock the card.

1
Date of experience: Oct 06, 2024
Kira
I always bought clothes and fishing…

I always bought clothes and fishing products for my children and husband, suddenly this store pretends that I'm a reseller and they simply stop selling me online, claiming without any proof that I'm a reseller, they lost a customer, I don't think they'll be missed.

1
Date of experience: Oct 06, 2024
Walter
Maybe because I'm brown

Maybe because I'm brown, they're not so nice, so I didn't buy. I looked them up.On youtube, look up 'this was my racist experience at brass pro shop' by Dixon White

1
Date of experience: Oct 03, 2024
Maybe because I'm brown

Maybe because I'm brown, they're not so nice, so I didn't buy. I looked them up.On youtube, look up 'this was my racist experience at brass pro shop' by Dixon White

1
Date of experience: Oct 03, 2024
Hervey Rogers
Poor customer service

I tried to return a fishing pole that I bought from here, but was greeted with horrible customer service! I only bought the pole three months ago. The rude grey haired lady at customer service had a bad attitude, did not want to help me, and barely spoke. If you do not like your job, then go home. If you do not like customer service, then find another job. If you do not like all colors of people, then stay home. I didn't serve my country to get treated like crap! I called customer service and got a full refund. I took this hour and a half drive to exchange a pole and to buy a fly reel, but I will take my business elsewhere due to poor customer service.

1
Date of experience: Oct 01, 2024
Alan Walker
Poor customer service

I tried to return a fishing pole that I bought from here, but was greeted with horrible customer service! I only bought the pole three months ago. The rude grey haired lady at customer service had a bad attitude, did not want to help me, and barely spoke. If you do not like your job, then go home. If you do not like customer service, then find another job. If you do not like all colors of people, then stay home. I didn't serve my country to get treated like crap! I called customer service and got a full refund. I took this hour and a half drive to exchange a pole and to buy a fly reel, but I will take my business elsewhere due to poor customer service.

1
Date of experience: Oct 01, 2024
Bob Smith
Terrible experience

Terrible experience, ordered a zebco 33 ultralight top cast combo.clicked order and whatever for confirmation email.18 minutes later I received a order confirmation, on wrong item because of sku in system wrong. Call Immediately and was told to late 10 min window to change.I politely explained I did not receive confirmation till 18 minutes. What legitimate company would operate like this.TOLD TO LATE.THEY SENT ME BOTTOM LEVER RODS [ I ORDERED 2. I SENT BACK , never again. HORRIBLE COMPANY..!!!!!!

1
Date of experience: Sep 01, 2024
Mort Reed
Terrible experience

Terrible experience, ordered a zebco 33 ultralight top cast combo.clicked order and whatever for confirmation email.18 minutes later I received a order confirmation, on wrong item because of sku in system wrong. Call Immediately and was told to late 10 min window to change.I politely explained I did not receive confirmation till 18 minutes. What legitimate company would operate like this.TOLD TO LATE.THEY SENT ME BOTTOM LEVER RODS [ I ORDERED 2. I SENT BACK , never again. HORRIBLE COMPANY..!!!!!!

1
Date of experience: Sep 01, 2024
Gunner Lewis
Great experience at bass pro shop in…

Great experience at bass pro shop in round rock Texas I was looking for a gift for my husband. The associate was very helpful. I will be back!!

5
Date of experience: Aug 25, 2024
Lotty
Great experience at bass pro shop in…

Great experience at bass pro shop in round rock Texas I was looking for a gift for my husband. The associate was very helpful. I will be back!!

5
Date of experience: Aug 25, 2024

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Business Details

  • The world's most exciting sporting goods available online. Truly everything an outdoor sportsman could dream of online. World's largest fishing and hunting departments ... choose from thousands of different lures, name brand rods and reels and every fishing accessory imaginable for bass, trout, saltwater trophies or what ever your fishing adventure requires. Large selections of hunting gear includes name brand products, rifles, handguns, black powder arms, bows, treestands and accessories. Complete offerings of name brand camping, climbing and athletic equipment, as well as huge assortments of men's and ladies' outdoor sportswear.See more

  • language https://www.basspro.com

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