Review Time
You were going to send me an order confirmation number which I never received an email Michael in the gun department was top notch. A veteran. Went down to “customer service “.. not so customer friendly . It was someone else’s job Complaining that he had to help meDisgruntled employees San Antonio do better Will never spend another penny in your store won’t even order online Don’t be confused by the “customer service “ sign.. they don’t have customer service
You were going to send me an order confirmation number which I never received an email Michael in the gun department was top notch. A veteran. Went down to “customer service “.. not so customer friendly . It was someone else’s job Complaining that he had to help meDisgruntled employees San Antonio do better Will never spend another penny in your store won’t even order online Don’t be confused by the “customer service “ sign.. they don’t have customer service
Went to the Chattanooga, TN store and was accosted multiple times by a vendor wanting to tell us about log cabin rentals. They did not want to take no for an answer. What company would willing let their customers be harassed by a third party company. Next I tried to browse the gun counter but either had to stand in line or make an appointment. I will never go back!!!
Went to the Chattanooga, TN store and was accosted multiple times by a vendor wanting to tell us about log cabin rentals. They did not want to take no for an answer. What company would willing let their customers be harassed by a third party company. Next I tried to browse the gun counter but either had to stand in line or make an appointment. I will never go back!!!
I recently purchased a Lowrance chartplotter online. The unit I received was a display model and probably the very last one they had because it is no longer listed on their website. It arrived missing hardware and with the wrong power cord. The listing did not include any information that the unit was anything other than new. The unit does turn on and seems to work but had I known it was not new, I would not have purchased. I absolutely hate returning items and will be keeping this unit but would have never thought Bass Pro Shops would have done something like this. After reading some other reviews, add my opinion that online shopping with them has a risk factor that I will avoid in the future. 31 Oct 2024 - updateBass Pro Shops has contacted me and gave me a 15% credit since I am keeping the unit. Giving it a bump to two stars for customer service.
I recently purchased a Lowrance chartplotter online. The unit I received was a display model and probably the very last one they had because it is no longer listed on their website. It arrived missing hardware and with the wrong power cord. The listing did not include any information that the unit was anything other than new. The unit does turn on and seems to work but had I known it was not new, I would not have purchased. I absolutely hate returning items and will be keeping this unit but would have never thought Bass Pro Shops would have done something like this. After reading some other reviews, add my opinion that online shopping with them has a risk factor that I will avoid in the future. 31 Oct 2024 - updateBass Pro Shops has contacted me and gave me a 15% credit since I am keeping the unit. Giving it a bump to two stars for customer service.
I always bought clothes and fishing products for my children and husband, suddenly this store pretends that I'm a reseller and they simply stop selling me online, claiming without any proof that I'm a reseller, they lost a customer, I don't think they'll be missed.
Impossible to unsubscribe the spam mail they send to my email. Although the boots I bought at Bass Pro are the best I've ever had, their club credit card is not. Best use I found for the card was to log in the Capitol One account online and lock the card.
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