Review Time
Made an order on Sunday needed by the next Sunday. They needed my ID this was sent to them on Thursday (timeline was tight) They never responded since the Thursday. That Sunday when the starter pistol was needed as gone. Had to source the gun somewhere else. I asked for my money back on email. as I have not received the gun and I no longer need it. But zero response… seems like a recurring issue for a long time basis the reviews. Hire more people/inform people of your slow response/inform people they need to be clear in their first order as your subsequent responses are slow… the company needs to be slower in responding to orders as they seem to get a fair amount of orders wrong. Slow, steady, steady =fast and accurate.This was my first time buying a bbgun not good experience. I would like my money back so if you’re seeing this bbgun4less respond to my email, I no longer need the gun just want a refund.
I ordered a mystery box with express shipping on the 10th July, I got the confirmation email and the the money was taken from my card. Fast forward to the 14th July and the order still does not appear under the "My Orders" section. Tried calling customer service and no answer, and no replies to the 2 emails that have been sent. This used to be a great company but I am now on the verge of claiming the money back from my credit card as I have no idea if the order actually exists.
⛔️⛔️⛔️⛔️AVOID AVOID AVOID⛔️⛔️⛔️⛔️Absolutely shocking experiences with this company. Ordered pistol, arrived quickly but wrong model sent. Trying to contact them is nigh impossible. I returned pistol and filed a return through PayPal. Month or 2 later, they were the only company with a rifle case I wanted and at a very good price. Paid online, no confirmation email, no tracking, nothing. After nearly a week of ringing (which is impossible) and emailing I had to file yet another case on PayPal. Never ever again will I use this joke of a company. AVOID AT ALL COSTS !!!!!!!
I have sent 2 emails asking for contact after the battery and cable on my purchase got so hot that they were smoking I had to immerse in water to stop it Luckily I was close to a bucket of water I have had no contact from the company It was a scary incident which could have led to a fire I just want to send the purchase back and get a refund
Since my first perches from bbguns4less I have not been disappointed and it is why I shop from bbguns4less and I'm about to receive my seventh airsoft gun and the six before it have preformed excellent and still do which is why I trust and shop at bbguns4less, so thankyou for everything bbguns4less. Christian Romeh and no I'm not a bot
Recieved my order literally on the next day with their fastest delivery, bought a gas Pistol, gas and BB's. Gun is literally new, not a single scratch (i was scared it'll look used like other reviews say, looks like its BS or theyre buying cheap crap and expect gold), got a friendly message from the store owner in the order which was really nice and made me smile, everything was wrapped VERY well to the point even the box itself looked like it wasn't even touched. I dont understand the bad reviews, for me the experience couldn't have been any better. Thank you for my Raven pistol, I cant wait to buy more from you guys 10/10 😁 oh and I tried the gun immediately and shot a lot of times, its solid and the blowback is so satisfying. cant wait to take it to an airsoft field. Don't listen to the bad reviews, theyre all full of crap and people wanting gold for cheap or dont do research on the product that they buy, then they cry and blame the seller when its the manufacturers fault. But yeah, Thank you bbguns4less, top job ♥️
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