Review Time
A total joke and frustrating, painful waste of time. I have had to deal with them because my employer use them. Critical mistakes in my flight ticket that only added stress prior to a flight and causes repeatedly waste of time. In addition, I was booked with a budget airline, the airline website lists the tickets price around 80 pounds but the BCD bill came for over 500 pounds. Yes.. amazing. They cannot even care to include with the e-ticket details of the baggage restrictions, only "be prepared, airlines may charge differently for baggage". I would be embarrassed to work for this company - a joke!
BCD is horrible to work with it took over 6 months of back and forth to book a trip. I figured there was no way this was possible so I tried them one more time with a different rep and this time it took 2 months with numerous emails and phone calls. That keep strange hours and are very difficult to get ahold of or they will quote a price and the. Give you an option for a different price without providing you that other option until you ask and then it takes 5 or 6 days to get a response. How can this be so difficult in today’s world when you can simply go and search up all the options in a matter of seconds. I hate this company with a passion and am stuck using them so as a result I have just given up on traveling until this contract is up.
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