Name: becauseofalice.com
Telephone: 000000000
Rating: 4.5

Bibi Todaro Guest

Amazing brand and customer service

Absolutely love the brand - the bodysuits fit like a glove and I always get compliments 🥰 I had a technical issue with a return, Lucy from customer service helped me resolve it in no time so that's an extra plus for me when it comes to brand I'll go back to. Thank you so much!

Date of experience: Oct 24, 2025

Ayesha Guest

4 months ago

They have great customer service

They have great customer service, in particular Lucy was extremely helpful and responded very quickly to my request!

Date of experience: Oct 24, 2025

Grace Guest

4 months ago

Customer service 10/10

This company has amazing customer service. I had an issue with a dress and Lucy from the customer service team was quick and efficient in resolving it for me. She offered me a couple of different solutions and was happy to act on whatever one I preffered. I felt like a valued customer & because of her I will definitely shop here again.

Date of experience: Oct 24, 2025

Emma Guest

4 months ago

I had an issue with the dress I…

I had an issue with the dress I ordered. Lucy couldnt have been more helpful and resolved the issue quickly and fairly. Her service has been excellent. I will definitely continue to be a customer.

Date of experience: Oct 24, 2025

Lisa Martin Guest

4 months ago

I was charged customs from the UK to…

I was charged customs from the UK to Ireland as I ordered from the wrong website. Lucy helped me straight away and refunded the customs amount and directed me towards the EU shop.

Date of experience: Oct 24, 2025

Karen Kennedy Guest

4 months ago

Speedy customer care

Lucy helped me, she was super responsive and resolved my issue asap

Date of experience: Oct 23, 2025

Romy Guest

6 months ago

Lucy really took the time to help me…

Lucy really took the time to help me and I am very happy with the solutions she and boa came up with! I felt heard and taken good care of! Would recommend a 10000%❤️

Date of experience: Aug 29, 2025

Aicha El Sadda Guest

6 months ago

Great customer service support

Noticed a small stain on one of the items received, but customer service staff, Lucy, was super helpful and issued another order for me in no time. She also saved me the hassle of returning back the faulty item, so compensating for the mistake that has taken place.

Date of experience: Aug 27, 2025

Enrica Stroppiana Guest

6 months ago

First order promotional code

Lucy was very helpful, I couldn’t get the discount code for my first order but she managed to help me with the issue.Very happy about the service

Date of experience: Aug 26, 2025

Doga Hascelik Guest

6 months ago

Refund

They responded me in 1 day and it was really informative and quick. I have asked for refund since I couldnt able to have the parcel (it was a mistake on my end) and I have recieved the refund in 2 days.