Name: becauseofalice.com
Telephone: 000000000
Rating: 4.5

Bori Cser Guest

Quick feedback regarding tracking info

The tracking link I received for my order did not work so I reached out to customer support. I received feedback within 2 hours or so from Lucy with a working link so now I'm just excitedly waiting to receive the items (hopefully soon)!

Date of experience: Aug 25, 2025

AR Guest

6 months ago

Costumer service BOA

I had such a great experience with Because of Alice’s customer service team! Lucy was incredibly helpful and attentive in resolving an issue with my order. The communication was fast, clear, and professional, and they went above and beyond to make sure everything was taken care of smoothly. It’s rare to find a brand that not only has beautiful pieces but also genuinely cares about their customers. I’m so impressed and will definitely be shopping here again—thank you for making the process so easy and stress-free!

Date of experience: Aug 25, 2025

Laura Di Stefano Guest

6 months ago

The service of support is fantastic

The service of support is fantastic! Lucy solved my problem with a order very quickly and kindly!

Date of experience: Aug 18, 2025

Nino di Zagabria Guest

6 months ago

Returned items

I have returned my items, but did not get a refund at first. Therefore I contacted the customer service and Lucy made a great job at fixing the problem. Thank you Lucy!

Date of experience: Aug 18, 2025

S Heath Guest

6 months ago

Really Quick Refund Resoltuon

I had two dresses which seemed to get stuck with Evri on return (gorgeous dresses just didn’t suit me) and Lucy sorted a manual refund for me really quickly. Great service, thanks!

Date of experience: Aug 15, 2025

Olivia Nikula Guest

6 months ago

Fast

Fast, efficient Lucy and staff were great getting the job done! Five stars

Date of experience: Aug 14, 2025

Marie Guest

6 months ago

Received a package of three items from…

Received a package of three items from BOA. They truly make products with the best fit and such great quality!However I received a faulty top, so I reached out to their customer service. Lucy was so kind and helped me with a solution, and was so quick to reply. Very nice customer service they have🙏🏼

Date of experience: Aug 13, 2025

Noa Guest

6 months ago

Great customer service from Lucy

Lucy helped me a lot when I had an order get lost in the mail. She was super responsive and got the situation fixed, and I look forward to continuing to buy from BOA more in the future!