Review Time
SCAM!!Bought online in the US.After long delivery time you receive a cheap looking small replica of fake materials. NOT the leather bag on the webside! No brandname inside or outside - only Chaina stickers on the plastic raping.And you will not get your money back..STAY AWAY FROM THIS FAKE “BRAND” - ITS A SCAM!!
Do not purchase from this website. It is NOT a father-daughter business. It is in fact, a multi-brand Chinese company that will ship PLASTIC MASS PRODUCED garbage. And if you dispute, they will offer only pennies to what you paid/spent. STAY AWAY!
I am very disappointed with the bag I received. It is smaller than the measurements in the order description and the leather is cheap. Not a good weight like I would expect for the money I spent. Not good quality. The design was cute but that doesn't make up for the quality. When I contacted the company requesting to return the item for a refund, I was told that they would offer 10%, then 20% refund and I could keep the bag. Do you know how much money they are taking from people? They know that people will not pay international costs to ship the bags back, so they prey on this point and only give a few dollars back, thinking it will satisfy the customer. Well, not me. I am insulted by them.
Boots did not match description and were three sizes too small. When I asked for a refund they attempted to get more money out of me or only 10% of the purchase price. When I pushed I wanted to return the boots for a refund, they sent me a really sketchy list of instructions including listing the value as lower than what it actually is and that a refund would only be released after I sent the boots back on my own dime....or I could be "kind to the environment" and accept a 20% refund of the purchase price. Stay away - I'm reporting to my bank
I saw their website stating these bags are handmade in Italy. Wrong!I ordered my bag over a month ago and found out upon tracking that it is coming from China. I’m still waiting and have sent 2 emails to the company and the fact that I have not received a response, tells me it is a scam.Don’t buy from them!I would give no stars if I could. Maybe I’ll receive it one day.
This is a ripoff site. For more than $130. I was sent cheap looking boots that were a full size too small, and a jacket that would only fit a baby doll, not an adult woman. It took more than a month to receive my order, so I suspected they were bunk. They offered me $27. to just keep the order that I cannot use! Never buy anything from these scammers!
From the minute I opened the parcel, I knew something was wrong. The bags were vinyl, not leather. Red flags went off in my head. I contacted the company, which was supposed to be Bellatorri Leather. They got back to me right away, offering a 10% refund of $184.00. I said no, I want a full refund as you described on your site. A 100% refund if I am not satisfied. They contacted me shortly after and offered me a 20% refund of $184.00. I said no. I want a full refund of $184.00. They took a little longer to get back to me. But said I could return the bags for a refund. I noticed the package return address was in California. I said I would return to that address. They declinedand said only returns went to the Chinese address. They informed me that I had to pay for return shipping. They would send me a label and would deduct the return postage from my refund. I said no. I will pay here in the US, and you will owe me the full refund of $184.00. They gave me China's address, and I paid $48.00 to return the bags. I am now waiting to hear from them to confirm the return and the expected refund date.
THEY ARE THE WORST!!!!!!!!!!!!!!!! THE ROSA BAG IS DOUBLE THE SIZE OF THE PICTURE AND FAKE LEATHER. TO RETURN, THEY DON'T HONOR THEIR POLICY AND WANT YOU TO PAY TO GET IT BACK TO CHINA NOT TUSCANY, AND SOPHIE IS PART OF AN ELABORATE STORY THAT IS MADE UP. THIS ISN'T REAL LEATHER, THEY ARE A JOKE OF A BUSINESS BUT SCAM PEOPLE WELL. I'M SO UPSET.........I FILED A COMPLAINT WITH THE FTC HOPEFULLY MORE WILL FOLLOW SUIT SO THERE PRODUCTS CAN'T GET HERE..I AM SEETHING.
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