benuta.nl

4
4 Based on 201 reviews

Vloerkleden en tapijten online kopen. Top Merken ✓ 100% Tevredenheidgarantie ✓ Altijd de laagste prijs | benuta...

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Average Rating

4

/
5

201 Reviews

5 Star
63%
4 Star
10%
3 Star
3%
2 Star
8%
1 Star
16%

Filtered Reviews

Filter Reviews

Review Time

Maynard P.
Customer service is AWESOME

Excellent help with a mistake I made in the size of the rug!

5
Date of experience: Oct 27, 2021
Amina Rousseau
Amazing quality!

5
Date of experience: Oct 22, 2021
Alexis Cook
perfect

Exactly what I was looking for. Great carpet and fast delivery.

5
Date of experience: Oct 18, 2021
Caothix
Good product

Good product, good delivery time, responsive service department

4
Date of experience: Oct 17, 2021
Kasey Wilson
Very happy with my new carpet

Very happy with my new carpet. It exceeds my expectations!

4
Date of experience: Oct 08, 2021
Celestia Cooper
Perfect

Product en levering perfect

5
Date of experience: Sep 28, 2021
Ali Clarke
Good product

5
Date of experience: Sep 13, 2021
Zach Brandt
Great quality product,easy to order…

Great quality product,easy to order fantastic service

5
Date of experience: Aug 12, 2021
Djazzy5672
they have taken 2 times the same item…

they have taken 2 times the same item and i’ve asked only i e , and they also took 2 times money from my creditcard

1
Date of experience: Aug 10, 2021
Sawyerr
Please do not buy your rug here - look elsewhere

Please do not buy your rug here. The package was right on time, although the packaging was damaged I was happy with the quick service.After opening the package my happiness abruptly came to an end. The product is nothing like the images show.It is literally a very cheap rug with the image of another rug printed on! I ordered a woven cabled 'Jute' rug. The cables are poorly printed on on top of a very cheap rug. Immediately filed for a return - I have been delivered a completely different product than was sold to me in the webshop. Quickly found out that returns are a part of the business model of Benuta. You have to pay for the return, after which they charge you an extra fee for handling the return - which is 20% of my purchase price.This is an absolute scam.——addendum 11.08——Stop with the fake customer service.Send pictures how, to where, and why?You didn’t provide an email address to contact, nor an email address of your “complaints department”.You’re just replying here so it seems like you are providing “customer service”.It is a falsely advertised product - this is not a cabled jute rug, it’s just not.PS Who has a printer these days?! Why the hell do I have to print a return form and a return label?

2
Date of experience: Aug 10, 2021

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