Review Time
Useless customer service, I wanted to find out why my account was restricted and some incompetent person, who had NO CLUE sat there could give me no information, then I was told the decision was made by some kind of relevant team, I asked for CONTACT to relevant team, vote quotation of some paragraph as a response. I think that relevant team don't even exist. Waste of time and people who sit there are incompetent and they know NOTHING
I signed up with them years ago and just recently tried to login. I was put through to their live chat where I was told I had failed the verification process due to an issue with my driver's license and would not be allowed to reactivate my account and this issue could not be resolved. The chat support person told me this was decided by the relevant department and their decision was final with no chance of a compromise. I have never experienced such vague, unwelcoming and unhelpful customer service such as this. I'd hate to think how difficult and neglectful they would be to customers when money is involved. If they can't show customers any respect at the door they certainly wouldn't in the store
bad i played gates of olympus 1000 i came in the bonus and hit big and then they locked my account to gamble so i search the support for help and they told me that i should call them or they call me for responsible gamble 😂 and all that losses over months they will not call you about responsible gamble only when you win big they locked you account big scammers never again this casino
Spending so much time opening an account and they block you right after without giving any reason. I asked their chat twice and they just closed the chat without giving any reason. Do yourself a favour. Open an account in stoiximan if you are located in cyprus or greece.
Pls don't trust this gambling company. Lots of unethical business practice going on. They monitor your account. They let you win first but as soon as you take their bait, you wont realized they already robbed you. Whatever you gonna do, change games or change the timing, any day any time, your account is filtered within there system NOT to win anymore. There draws promotion offer is questionable. My love and interest of playing online games was gone because of this gambling company... Its not too late for you not to be a victim of their wrongdoing.
My wife and I tried to place our first bet with no success.She was blocked with no explanation and I was allowed in but technology issues prevented playing, made me lose a lot of time and let's see if money is recovered.Their technology is so poor, so is their customer service.
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