bettsmetalsales.com

4.8
4.8 Based on 297 reviews

Founded in 1985 to complement the refining services of Stephen Betts & Sons Ltd, Betts Metal Sales has seen over 25 years of constant growth and is now one of the leading suppliers to jewellers in the UK. Betts Metal Sales focuses on servicing the n......

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Average Rating

4.8

/
5

297 Reviews

5 Star
94%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
3%

Filtered Reviews

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Review Time

Merrilyn
Great service

Stock availability, quick delivery, good quality products.

5
Date of experience: Nov 26, 2024
Wayne Harris
First class service from beginning to…

First class service from beginning to end. Very competitive prices - the items I purchased were lower than the same items offered at a Black Friday discount with other suppliers. Communication was excellent throughout. Dispatched super fast with tracking. Very well packed. Would recommend and would use again.

5
Date of experience: Nov 26, 2024
Roderick Bell
I love that Betts are a family owned…

I love that Betts are a family owned and run company, they go out of their way to help with your requirements. Their bullion prices are incredibly competitive and turnaround times incredibly quick and if it’s not, you’re given an estimated date for completion

5
Date of experience: Nov 17, 2024
Hubert Johnson
I love that Betts are a family owned…

I love that Betts are a family owned and run company, they go out of their way to help with your requirements. Their bullion prices are incredibly competitive and turnaround times incredibly quick and if it’s not, you’re given an estimated date for completion

5
Date of experience: Nov 17, 2024
Quinn
Super quick delivery ordered Sunday…

Super quick delivery ordered Sunday received Tuesday

5
Date of experience: Nov 12, 2024
Super quick delivery ordered Sunday…

Super quick delivery ordered Sunday received Tuesday

5
Date of experience: Nov 12, 2024
Domenic Foster
Avoid this company

Avoid this company. When mistakes are made with precious metals they can be very costly. Both financially and also to ones reputation, particularly when wedding rings/customer orders are involved. Betts have consistently failed to deliver on quality but most disappointingly on customer service.... Or lack of it. From the staff on the shop floor to senior management I have had consistent problems. Orders have been sent out scratched and poorly finished, orders have even been completely incorrect from the items that were supposed to be dispatched. Betts have sent numerous parcels to the incorrect address even though senior management assured me that would not happen again.... Yet it has.A awful company that will damage your reputation. I have had to let customers down as betts could not deliver on quality and service Avoid.

1
Date of experience: Nov 01, 2024
Philip
Avoid this company

Avoid this company. When mistakes are made with precious metals they can be very costly. Both financially and also to ones reputation, particularly when wedding rings/customer orders are involved. Betts have consistently failed to deliver on quality but most disappointingly on customer service.... Or lack of it. From the staff on the shop floor to senior management I have had consistent problems. Orders have been sent out scratched and poorly finished, orders have even been completely incorrect from the items that were supposed to be dispatched. Betts have sent numerous parcels to the incorrect address even though senior management assured me that would not happen again.... Yet it has.A awful company that will damage your reputation. I have had to let customers down as betts could not deliver on quality and service Avoid.

1
Date of experience: Nov 01, 2024
Jemma Rogers
excellent service ,very competitive…

excellent service ,very competitive ,special mention for Julia very helpful goes the extra mile to help customers.

5
Date of experience: Oct 09, 2024
Mercedes Harris
excellent service ,very competitive…

excellent service ,very competitive ,special mention for Julia very helpful goes the extra mile to help customers.

5
Date of experience: Oct 09, 2024

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Business Details

  • Founded in 1985 to complement the refining services of Stephen Betts & Sons Ltd, Betts Metal Sales has seen over 25 years of constant growth and is now one of the leading suppliers to jewellers in the UK. Betts Metal Sales focuses on servicing the n...

  • language https://bettsmetalsales.com

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