bikeberry.com

4
4 Based on 118 reviews

Bikeberry is the Motorized Bike superstore! We offer the largest selection of Gas Bicycles, Bike Engine Kits, Gas Bikes, Bicycle Motors Accessories and High Performance Parts to make you Motor Bicycle that fastest on the block. We have the best deals o......

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Average Rating

4

/
5

118 Reviews

5 Star
74%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
23%

All Reviews

Filter Reviews

Review Time

Sidney Price
Exceptional Support from the Team

The staff provided outstanding assistance and were very understanding of my situation. When my delivery arrived, it was evident that a courier had tampered with the package, resulting in several missing items. They maintained communication throughout the process and handled the issue professionally. My replacement parts are now on their way, and they assured me that the warranty would be honored if any problems arise in the future. Thank you for your support.

5
Date of experience: Jan 15, 2026
Baron Wright
Exceptional Support from the Team

The staff provided excellent assistance and showed great understanding of my situation. Upon receiving my motor package, I discovered that some items were missing, likely due to mishandling during shipping. They maintained communication with me and addressed the issue professionally. My replacement parts are now on the way, and they assured me that they would honor the warranty if any future issues arise. Thank you for your help!

5
Date of experience: Jan 15, 2026
Daniel Fisher
Frustrating Order Experience

I ordered motor mounts and other parts for my son's bike, but the hub adapter was missing upon arrival. After emailing with no response, I called and was asked to provide photos to support my claim. I suggested checking inventory for a spare hub adapter, but the representative seemed confused. Eventually, they checked and found they were out of stock without any prior notice. They agreed to issue a credit but abruptly ended the call. I won't be dealing with them again.

1
Date of experience: Sep 05, 2025
Marjorie
Misleading Shipping Claims

The company claimed they could ship a bike to Alaska for a set price. After purchasing, I was hit with an additional shipping fee due to my location. Since then, the delivery date has changed multiple times, and I still haven't received my bike after two months. They refuse to track my shipment or issue a refund. I advise against trusting them.

1
Date of experience: Aug 24, 2025
Antyss7769
Money Taken Without Delivery

I have been charged twice without receiving any items. This situation is unacceptable, and I believe they should be shut down.

1
Date of experience: Aug 09, 2025
Unreceived Order

I paid for throttle grips but never received them. The service was terrible, and I won't be making future purchases or recommending them.

1
Date of experience: Jul 09, 2025
ThomasEmeraude
Safety Concerns

If you care about your child's safety, steer clear of these poorly made products. This is a serious warning.

1
Date of experience: Jul 03, 2025
LeGeekDu2aYTB91
Disappointing Product Quality

I encountered poor product quality and unsatisfactory service. After spending a significant amount on a bike engine kit, I received broken components that were not replaced. The engine never functioned properly.

1
Date of experience: Jun 23, 2025
Adrien C.
Next-Day Shipping Issues

I paid for next-day shipping, but it's been over a week and my order is still in transit. They informed me that it would ship standard after leaving the warehouse, which was not what I expected. I doubt I'll order from them again because of this experience.

1
Date of experience: Jun 03, 2025
deadscope5658
Ongoing Order Delays

I ordered an engine assembly and received part of my order weeks later. After notifying them, I was asked to send photos, and I've yet to receive the rest of my order. I've called multiple times, but there's no resolution or apology. This has been a frustrating experience, and I wish I had chosen a different retailer.

1
Date of experience: May 19, 2025

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Business Details

  • Bikeberry is the Motorized Bike superstore! We offer the largest selection of Gas Bicycles, Bike Engine Kits, Gas Bikes, Bicycle Motors Accessories and High Performance Parts to make you Motor Bicycle that fastest on the block. We have the best deals o...

  • email support@bikeberry.com
  • call 8003170479
  • language https://bikeberry.com

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