bl101.com

3.6
3.6 Based on 78 reviews

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Average Rating

3.6

/
5

78 Reviews

5 Star
63%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
33%

Filtered Reviews

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Review Time

Terri Christensen
They have the best customer service!

They have the best customer service!

5
Date of experience: Aug 23, 2025
Tracy Cooper
I placed an order for one item on…

I placed an order for one item on August 8th. Emailed company after the 7-10 window only to get AI reply. I did ask for live agent and never had the opportunity to speak with or get response from one. Fast forward to August 22nd … an email finally comes in saying my order has been fulfilled. I will not order from this company again. I am not a fan of AI customer service and being inundated with their emails about their products all while waiting on my purchase. I wish I would have read reviews before placing order .. lesson learned !

1
Date of experience: Aug 22, 2025
Michelle Eisner
Product never arrived

I ordered the Navy pinstripe shorts and a Navy pennant tee for my son's birthday which was in July. The order wasn't "track able." I couldn't tell what the order status was when I checked periodically. Fast forward to today, August, 21st, 2025 and I received an email stating I will receive a full refund with no answer as to why. I don't want a refund. I want those 2 items for my son. I sent an email asking as to why? I received an AI response (the email actually stated that information) that the company is busy and can't answer my email right now. Not happy. Their customer service and communication needs a lot of work.

1
Date of experience: Aug 21, 2025
Mats Börjesson
Worst company experience ever

Worst company experience ever. I’ve been waiting over a month for my order, with no updates and no communication that items are out of stock. At this point, I don’t expect the products to ever arrive and will need to dispute the charge with my bank to get my money back. Avoid this company at all costs — outdated designs, terrible service, and hopefully retailers stop stocking their products.

1
Date of experience: Aug 21, 2025
Frustrated and fed up
BL101 gone MIA

4 orders placed in July are still unfulfilled. No responses to messages or emails. Cannot contact the company. They have gone silent on all their Facebook groups as well. Long time purchaser but the company has failed customers. Even their quality on shirts has gone down to a thin see through material.

1
Date of experience: Aug 20, 2025
Terrible customer service…

I ordered in mid July for a birthday gift for August 5. I didn’t hear anything from this company for a few weeks then I tried to contact them. I sent an email which received an AI response. Then I just received an email saying my order was cancelled. I wish I had read the reviews before I order because there were hundreds and hundreds of bad reviews on shipping and customer service. Don’t waste time ordering. There are plenty of other places to order cute baseball clothes.

1
Date of experience: Aug 13, 2025
Teaonna Knode
ITEMS NOT RECEIVED

I HAVE ORDERED APPROX. 1 MONTH AGO WITH NO UPDATE ON ITEMS AND NO RESPONSE FROM THE EMAIL SENT. COMMUNICATION IS HORRIBLE AND MY CHILDREN WILL NEED BOOKBAGS SINCE SCHOOL STARTS THIS WEEK AND WE HAVE YET TO RECEIVE THEIRS.

1
Date of experience: Aug 12, 2025
David Terbilcox
Terrible company

Terrible company. They only shipped half of my order and my entire order says delivery completed. They won’t answer my inquiries appropriately other than an AI generated response. They are fraudulent and criminal

1
Date of experience: Aug 10, 2025
Melissa Cawthorn
Paid for additional shipping didn’t get…

Paid for additional shipping didn’t get all items within the timeframe I paid for them to be here . No one will respond to my email? Naturally there is no telephone number, I will never order or recommend this company to anyone.

1
Date of experience: Aug 08, 2025
Courtney
Unfortunately there isn't a 0 star…

Unfortunately there isn't a 0 star option! I would choose it! Ordered a backpack Aug, 6 2025 for a child. Paid EXPRESS shipping to ensure he had it in ample time to start school. It is now 9/3/25- order still says unfulfilled! It has yet to ship! Only auto responses to email and no number to call! SCAM! They did take my nearly 100.00$ though! Worst experience ever! Would never order from them again!!!! Save time and money choose anywhere else!

1
Date of experience: Aug 06, 2025

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