bladehq.com

4.8
4.8 Based on 160 reviews

Shop hundreds of quality knives from top brands that include Spyderco and Benchmade. Free shipping on orders over $99!...

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Average Rating

4.8

/
5

160 Reviews

5 Star
93%
4 Star
2%
3 Star
2%
2 Star
1%
1 Star
2%

All Reviews

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Review Time

Sorrel Brooks
Ordering and returning was a breeze

The process of ordering a knife was incredibly straightforward, and it arrived very quickly. Returning the knife was also a hassle-free experience. Overall, it was a delightful interaction, and I look forward to doing business with the company again. Thank you for a great experience.

5
Date of experience: Dec 29, 2025
sam3414024
Exceptional support made all the difference!

The representative was fantastic and assisted me in obtaining a refund for an order that went missing. She ensured that the process was incredibly seamless. I’ve conducted numerous transactions with the company in the past without any problems, and the representative made certain that my experience remained positive despite the shipping issues. Thank you!

5
Date of experience: Dec 25, 2025
John Graham
Better than Best

Jen N made my day. More than just Customer Service…she was an absolute joy to converse with. Resolved all my questions and helped me with others I didn’t know I had! Jen makes Blade HQ the place I will always feel like more than a $number$.Thank you,

5
Date of experience: Oct 30, 2025
Keegs
Great customer service

Had an issue with a knife and the return process was very easy, support rep Cloey E. was super nice and helpful

5
Date of experience: Oct 30, 2025
James Combine
The customer service is above and…

The customer service is above and beyond any other company and my experience with them. Very helpful and polite

5
Date of experience: Oct 30, 2025
Sean Banks
Top shelf.

Blade HQ has the best customer service. I'll repeat that so you don't miss it. Blade HQ has the best customer service, not only in their industry, but I feel their format is marketable. Treated like a human by humans every time. Such a refreshing experience. If their great prices aren't enough, their customer service will change your mind. Outstanding in every fashion.

5
Date of experience: Oct 29, 2025
Alex Warlick
Chad’s reply email was awesome

Chad’s reply email was awesome. I know that’s a big word to use to describe a few paragraphs in an email but it really was dope as all get out. It was nice that he related to me about the rules, and used an emoji which for some reason made me feel respected. The answer to my question was answers in a single line that perfectly clarified my inquiry. I hate it when people answer my questions with a long winded reply that leaves me even more confused. It also felt nice that Chad acknowledged how Blade HQ’s pirate giveaway brightened my week, it just felt super friendly!

5
Date of experience: Oct 25, 2025
J. Wood
Returned a blade

Returned a blade, of no fault of BladeHQ, with no issue. Quick painless process and will buy more blades from them in the future. Also thank you Cloey E. For helping out with the return, made my life simple.

5
Date of experience: Oct 23, 2025
Keegan Harris
They responded to my email fast and…

They responded to my email fast and were able to make the correct change.

5
Date of experience: Oct 23, 2025
They stand behind what they sell.

I received a knife that didn't work for me. I reached out to BladeHQ and they immediately accepted my return request. I sent it back and it was processed the same day it was received and I was refunded. I have already ordered another knife from them and it won't be the last one, either.

5
Date of experience: Oct 23, 2025

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Business Details

  • Shop hundreds of quality knives from top brands that include Spyderco and Benchmade. Free shipping on orders over $99!

  • language https://bladehq.com

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