Review Time
Ive been with bodog for many years. spent alot of money at this casino. but the lack of customer service, shows their character. iv forgot my password and trying changing it. and the customer service wont help me retrieve it. iv done all the procedures. and they still with hold me getting into my account. also may ad. the customer service is terrible. they have no past experience handling customer care. just all around low budget casino. i wouldnt recommend this casino. they are money hungry than taking care of their customers esp 7+ years cilent. its embrassing when i see or hear ads about this casino in my city. first thing comes to mind is.... damn they spend money on advertising to screw over more innocent civilians. the people stating this a great casino.. guranteed are paid reviewers. i know this because... throughtout the years... i always had bad experience with this casino but never went out of way ... now im at my wits end. and dont want other people to get screwed. this casino is a embrassment to the gambling world. they should not be able to operate in canada
Criminal.This company will not allow you to put limits on spending even when you ask. Every game is rigged. The poker used to be fair and fun to play and now it's a joke.Also, to find out they let you deposit as much money as you want but they can and will cut off ways to withdraw any winnings.Worst customer service, non existent now. Don't use this site, seriously ever. Criminal site. Do not use.
I had a powerplay points bet hit and it was settled incorrectly. They kept giving me the runaround about why it lost. After sending multiple links and from nhl.com proving that the players did, in fact, get the necessary point, they just reply "after a review by our sports team, it is confirmed this bet has be settled correctly as a loss." This is blatant theft and I can't believe a book of this size would pull this kind of stunt. They refuse to escalate and it's a dead end. Never again using them for anything. - After 3 days and multiple emails/chats, the bet was quietly settled properly overnight. I'm disappointed that something like this could happen in the first place, but glad it was eventually fixed. The fact there is no phone number for support is a big downside. The chat feature is very flawed. The condescension and smugness with which I was treated is something I've never experienced before. This is especially off-putting as I was in the right the entire time.
Deposited $100 CAD via e-transfer and bodog never credited my account with the money. This is after being a customer for multiple years and having numerous successful deposits and withdrawals. Customer service was no help I provided email confirmations of the etransfer , bank statements and they still did nothing. Do not use this sportsbook.
so far I have had alot of fun on Bo-dog Canada , the games are super fun and I have been playing now for over a week or so, I have also recommended it to my friends who so far have had no issues either, I have not withdrawn any money yet but will be attempting to do so either today or tomorrow, and when I do Ill let you know how it went, but so far I love there casino, no issues with bonus or anything else, I'll keep this updated.
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