Review Time
I purchased some jewelry from them, drawn by claims of it being sweatproof, waterproof, tarnish-free, and backed by a lifetime guarantee. I bought three rings in early December 2025. Unfortunately, one of the rings has already lost its shine and the 'gold' color is fading significantly. I've also noticed the second ring starting to show similar signs, both of which I've worn daily. The third ring, which I haven't worn often due to sizing issues, is still in excellent condition. I'm quite disappointed and plan to reach out to customer service. It's frustrating that two out of three rings are fading with daily use, especially since I don't even shower in them; the fading seems to result from just washing my hands. The necklaces I bought are still holding up, but I suspect that's because they haven't been exposed to soap and water. I've since ordered from a different brand and will see if I encounter similar issues. If not, it raises serious concerns about quality.
The items arrived as described and were of good quality. However, I had requested gift wrapping, and they arrived without it. I reached out to the support team via email to address this issue, but I did not receive a response.
I decided to purchase some jewelry because it appeared to be of good quality, and I had read many positive reviews. The necklace I wanted was also available at a great price during a sale. I was eagerly awaiting my order, but today I received a message stating that the item is out of stock, and they are only offering store credit instead of a refund. This is quite disappointing, as they should inform customers about out-of-stock items on the website before processing payments.
I decided to try this jewelry after seeing positive reviews and great prices during a sale. I was excited to receive my order, but I was notified that the item is out of stock and they only offered store credit instead of a refund. It's frustrating that they don’t update stock information before processing payments.
I genuinely love this jewelry and have been a loyal customer for a while. The pieces are beautiful and perfect for daily wear. I recommend the flat ring designs for durability. The customer service has been exceptional, always quick to assist when I encountered issues. Overall, I'm consistently impressed with both the quality and the customer care.
I purchased a bracelet for my daughter's birthday, but it broke within two hours due to poor assembly. The necklace appears to have similar issues. I’ve reached out to customer service multiple times, but they keep insisting it's outside their return policy. I'm left feeling frustrated and my daughter is very disappointed.
I’ve purchased jewelry multiple times and loved every piece. I even wore my bracelets and earrings while swimming, and they remain unchanged. Learning it’s a family-run business was a pleasant surprise given the quality. I reached out regarding a faulty item, and they quickly offered a solution. This will forever be my favorite jewelry shop!
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