Review Time
Ordered a dress from this scam company who pretend to be based in Australia. All their clothes are made in Asia and are cheap copies from the photos advertised. The fabric, colours and style features do not even correctly match the product advertised and the only way to get your money back is by contacting you bank and disputing the transaction. BondiBoutique will continue and send you sympathetic emails, saying they will work with you to get you a good resolution. They will explain that it will cost you $80 to send the item back and then it has to be verified before receiving a refund. If it gets lost in transit bad luck. No refund. So instead, they will offer you a 15% refund initially, then a 25% refund and then a 35% refund. None of which they will follow through with. They say you can keep the dress and give as a gift to someone, lol! Can be used as a rag but I'l be throwing it in the bin as I don't want the reminder from this scam company. They need to be reported to Fair Trade Australia as the company keeps trading on and scamming people. What I don't understand is that the parcels have a Sender address from within Australia.
I Ordered and paid for a dress and was not given an order number or tracking details. When nothing arrived I contacted them and was told it had been delivered and then was given an invalid tracking number
DO NOT BUY FROM THIS BUSINESS as you WILL lose your money as I did!!
I strongly advise against purchasing from this seller. They sent an unrecognizable item that does not resemble the photos and is not from Australia. It seems to originate from China, likely sourced from a sweatshop. They do not respond to calls or emails, and their social media presence has been removed.
AVOID THIS COMPANY AT ALL COSTS. I purchased three dresses that appeared stunning in the advertisement, but all were the wrong sizes, and the material felt like plastic. They advertised a 90-day return policy but failed to mention that returning them would cost $80. Below is an excerpt from the email I received: To assist you and minimize the hassle of returning, we’d like to propose some alternative options:
For clarity, all returns are sent to our central warehouse overseas. The return shipping cost is the customer's responsibility and can vary from approximately $80-$100, depending on the courier. Once the item is received and inspected, your refund will be processed—typically within a few weeks, based on your bank or payment provider. 1. Exchange – We can send you a replacement in your desired size or color for a flat $15 shipping fee per item. 2. 110% store credit based on your purchase price — this provides added value for selecting another style that interests you (even something at a higher price). 3. Partial Refund – We can issue a 20% refund to your original payment method immediately. Please let me know how you would like to proceed, and I will personally ensure everything is handled for you. We truly value the opportunity to assist you and enhance your experience. Best regards,
The Support Team
Avoid this service! I needed to return my item because it doesn't fit at all. They wanted to charge me $100 AUD for shipping! They claim to be an Australian company, but all the products are sourced from Asia. Additionally, they refuse to provide their supposed Australian address.
I purchased two dresses that were advertised as nice and flowing. However, what I received were two shirt-style dresses made in China. The company claims to be Australian, which makes the refund process even more frustrating. I reached out immediately after receiving the dresses, but received no response. This feels like a scam, and I urge others to check reviews before making a purchase. Who can I turn to for help with my complaint? There must be someone in Australia who can assist me in getting my refund.
A truly disappointing experience with this misleading company. They utilize AI to create the illusion of a legitimate and local website. Leaving a review on their platform is impossible. My dress took a month to arrive from overseas, and it bears no resemblance to what I ordered—cheap material, unsuitable for the local climate, and the pattern is entirely different from the advertised image. It's an unflattering, shapeless garment that I will never wear. I suspect the reassuring emails about my package's status were generated by AI. Overall, this feels like a complete scam.
I tried to reach out to confirm my order due to a website glitch, but I couldn't contact them by phone. They don't respond to texts or emails. The site appears legitimate, but the business registration number is incorrect. This is a scam site. DO NOT ORDER FROM THEM! I haven’t even received a confirmation of my order. I contacted my bank, but they can't take action until I wait a while. Save yourself the trouble, DO NOT ORDER FROM THIS SITE.
This feels like a scam. My dress arrived today from overseas, not from the local area. The dress looks nothing like the one I ordered. It seems this business has taken the identity of a legitimate local company, using their photos, and created a cheap imitation. It's terrible. Avoid this company.
I attempted to reach out to confirm my order due to a glitch on the website. Unfortunately, there's no phone support available, and they don't reply to texts or emails. Although the website seems credible, the ABN provided is incorrect. This feels like a scam site. I have not received an order confirmation, so I'm unsure if my goods will arrive. I contacted my bank, but they can't assist until a certain time has passed without receiving anything. To avoid unnecessary stress, I strongly advise against ordering from this website.
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