Review Time
I ordered flowers and candy for same-day delivery to celebrate my anniversary, but the order was mishandled, resulting in only the flowers being delivered. When I sought a refund for the candy's shipping charge, the support team was unhelpful, suggesting I cancel the candy order and reorder for a later date. I wanted the candy and requested a refund for the delivery fee, but they declined. This ruined my anniversary, and they showed no accountability or willingness to refund the shipping charge. I had to cancel the candy order entirely to get my money back. I will not be using this service again.
I ordered flowers and candy for same-day delivery to celebrate my anniversary, but the order was mishandled, resulting in only the flowers being delivered. When I requested a refund for the shipping charge on the undelivered candy, the support team was unhelpful and suggested I cancel the candy order and place a new one for a different day. I wanted the candy for another day and sought a refund for the delivery fee, but they refused. This ruined my anniversary and they showed no accountability or willingness to refund the shipping charge. I had to cancel the candy order entirely just to get my money back. I will never use this service again.
We have been utilizing this platform for several years and are very satisfied. The advanced reporting features are particularly useful for filtering the information we need, and our account manager has consistently offered excellent support when required. Overall, our experience has been positive.
We have partnered with this platform for several years, and it has been crucial in establishing trust and transparency with our customers. The review collection tools work seamlessly, the integrations are robust, and displaying verified reviews has significantly enhanced our credibility and conversions. What truly sets this platform apart is the support team — they are responsive, knowledgeable, and genuinely committed to helping businesses thrive. Overall, it has been a reliable and effective partner, and I would recommend them to any business aiming to improve their online reputation.
It seems they get paid to remove negative reviews. Some shops maintain perfect ratings despite numerous negative experiences. If you search thoroughly, you will find negative reviews that are not reflected in their rating scores. Be cautious of review sites that will not post or will remove honest customer feedback.
Claim your business profile now and gain access to all features and respond to customer reviews.
Compare prices and read store reviews by real customers, compare products.
