Review Time
Looks like a legit scam .
Bought an insurance for my train ticket and was not able to use it due to flight been cancelled, which actually presumes that if i miss train then it should be covered.
Not able even to start the claim as according to all the points I am not eligible for it.
No contact numbers, no support lines. Some links are broken when you try to raise claim. So basially they easily charge you within seconds when you buy, but if you need to get something from them, you face a great wall.
If you insure yourself against medical delay - you need proofs that you been sick from doctors.
If you insure against missing train - you need information about traffic accidents.
So it looks like one big scam and you find out abpout that when you only need to get your refund.
Purchased trip insurance through a platform and realized it wasn't suitable, so I canceled within their stated cancel/full refund policy. Communication was poor, with no option for live support or a call center, only email correspondence. I'm still trying to obtain my refund. Other providers seem to be a better choice!
In a time when negative insurance experiences are often highlighted, my encounter with booking protection was quite the contrary. I navigated the online claims process, which was simple and easy to understand, and received prompt confirmation of my claim. Just 8 days later, I received a complete refund for my ticket. I will definitely choose this service for future bookings.
Our claim was rejected despite valid reasons for the delays. We ended up covering new flights and additional costs without any reimbursement. I advise considering a more reliable travel insurance provider. I will not use this service again. Be sure to check the negative reviews; they take your money but do not honor valid claims. Completely ineffective.
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