boutique-elegance.com

1.1
1.1 Based on 79 reviews

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1.1

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5

79 Reviews

5 Star
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1 Star
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Karen Bell
Scam website. After a month my 'item' arrived and it was nothing like what I purchased - it was horr

Scam website. After a month my 'item' arrived and it was nothing like what I purchased - it was horrible, horrible quality, material, construction. after dealing with their AI responses and trying to negotiate a refund (which involved providing them with even more information) they promised a partial refund....still waiting for it. Angers me to see their ads on Pinterest and other places.

1
Date of experience: Apr 17, 2026
Bob Hanson
I only gave this review a one start because zero isn't an option. CHEAP garbage. Material feels lik

I only gave this review a one start because zero isn't an option.

CHEAP garbage. Material feels like it is made from 1970s tablecloth.
Tried returning my wife's dresses and get told to return to CHINA!!! Tracked shipping from Canada would be $77. Obviously not worth the cost to return.
Councidently, our Apple pay wqs hacked shortly after using it to pay for this junk.
BUYER BEWARE!!!

1
Date of experience: Mar 30, 2026
Bob Hanson
HOT TRASH!!!!

I only gave this review a one start because zero isn't an option.CHEAP garbage. Material feels like it is made from 1970s tablecloth. Tried returning my wife's dresses and get told to return to CHINA!!! Tracked shipping from Canada would be $77. Obviously not worth the cost to return.Councidently, our Apple pay wqs hacked shortly after using it to pay for this junk.BUYER BEWARE!!!

1
Date of experience: Mar 29, 2026
Brian Elwood
This is s pure scam

I ordered a pair of ladys low boots fir $64.95 on September 11th. They never arrived and whenI enquired, I was told it was stuck in the mail. After several months and multiple attempts to either get the boots or a refund, all that was offered was a credit and not for there full amount. I was told that the item was out of stock but, it is still offered for sale on the website. I supported this site as I thought they were Canadian. This is just a scam and I am out cash and have lost trust. It is shameful what they are doing.

1
Date of experience: Mar 19, 2026
Sarah
What a lovely spa and the service was…

What a lovely spa and the service was exceptional, felt extremely welcome and comfortable my teeth look so white definitely recommend to friends and family

5
Date of experience: Feb 09, 2026
Silvana Loschiavo
A bad experience on a false website.

I had ordered 4 items. I was expecting 1 parcel but they came in 3 separate parcels. First 1 took 12 days to arrive, the 2nd.one arrived a few days later, the 3rd. one took over a week more.The materials, colors, sizes were not as I had ordered at all. The quality of the items was poor and not how the website shows.I did email them during this time. I did get the return label and the cost was mine. Very expensive to mail back.They do try to bargain with you by offering discounts on other items. They have a pretrentious attitude, of course, about how the refund will be sent back to the customer, once they receive it at their facility.It never happens because while the package was tracked back to their operating city of Guangzhou, arriving promptly by Canada Post, my package is still sitting there in customs waiting for the users to pay the taxes on it. Today March 15, the package waits for them to pay the taxes and it is now going on 3 weeks.They have falsely explained on how they were experiencing problems and they try to bargain with you to get half the refund soon and half the refund once it is at their facility.I was scammed because I did not read about this website sooner. It has been a loss of my time, cost and a learning lesson.This was on Pintrest by the way, and I am sure that they have other websites showing false shopping on Pintrest as well. They seem to have the upperhand right now.After this started 3 months ago, I went to my bank and had commenced the dispute. The bank did refund me and it is in their hands right now.They, whoever they are, do not take responsibilty nor do they care.As for me, and I do not shop online very often, it will not happpen again. I am out of pocket for shipping back and the customer takes the brunt of it. And that is why they do not offer return shipping free.

1
Date of experience: Jan 29, 2026
Marilyn Gluskin
Scam scam scam

after multiple emails, showing definitively that I received the wrong garment they still would not send me a prepaid label to return it. This company is nothing but a scam no longer in Montreal working out of the Netherlands, ordering things in China taking forever to finally arrive crumpled up. I do not understand how Pinterest can agree to have them advertising on their website. I used to love Pinterest, but now my interest in Pinterest is waning.

1
Date of experience: Jan 28, 2026
L GARRY
One word for this company/products

One word for this company/products: CRAP

1
Date of experience: Jan 08, 2026
Ms nicola callow
Poorest fabric and quality goods DO NOT…

Poorest fabric and quality goods DO NOT BUY Customer service purely lip service.. How are companies like this still managing to advertise using designers imagery??? I genuinely thought legite item due to the high price they are charging .. disgusting company and con

1
Date of experience: Dec 23, 2025
Ms.Hussain
DO NOT GO NEAR THIIS COMPANY !!

DO NOT GO NEAR THIIS COMPANY !!They are a scam Advertise quality clothing which looks nothing like item when you receive it customer service is non existent until you contact your bank to get money back emails go into a black hole They get away with selling rubbish because they hide behind social media !!Im still waiting to return the junk but no one had contacted me I am having to raise another dispute with bank all on my time and expense Be warned !!!

1
Date of experience: Dec 20, 2025

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