Review Time
Terrible experience. Should give them zero star .The dress looked nothing like the picture, felt cheap, and was badly made. Even the size was completely wrong. When I asked for a return, they tried to push store credit, then later offered only a partial refund, saying returns must go to China. Their website says returns go to the Netherlands, but once I mentioned that, they stopped responding. I didn’t got my refund . I don’t recommend buying from them.it look like they scam people …
No problem with shipping or delivery time. However the product I received was atrocious. The only similarity to what I paid for was the colour. Fabric extremely cheap and is pilling even before opening the bag. Seams are sewn inside out, pockets are just folded fabric and no functioning. Zipper is sewn on poorly. Never again. This is not even wearable. Lowest rating available from me.
SONO TRUFFATORIrubano I video da onesti commercianti e li sponsorizzano a prezzi ridicoli.Fanno pagamento alla consegna ma quando aprite il pacco, ovviamente vi arrivano stracci cinesi immettibili . Dopodiché spariscono e non vi rispondono.NON CI CASCATE È UN SITO TRUFFATHEY'RE SCAMMERSThey steal videos from honest merchants and advertise them at ridiculous prices.They charge cash on delivery, but when you open the package, you're greeted with unsavory Chinese rags. Then they disappear and never respond.DON'T FALL FOR IT, IT'S A SCAM SITE
Stay away from Quebec elegance…Policy states that cancellation can be made within 24 hours. Not true. Sizes are inaccurate. Returns are costly and difficult. Do not shop on this site. Offer 10% refund and give product to charity…ludicrous.
I purchased 5 items and attempted to return 3 as quality and fitting was not satisfactory. Much smaller than advertised. It took several emails to get a return label to ship to China. Obviously not a Canadian company as advertised. It cost me $80 in tracked shipping. Was sent August 29 and still nothing! I emailed company and no response! Do not buy anything from them if you think you can easily return garbage.
This service is absolutely awful, I have tried on several occasions to request a return label in order to return the items ordered. I have yet to receive a response to my emails and have found the lack of support extremely frustrating and disappointing.
Do not buy from this company. The return policy and company location (Montreal) are misleading and deceptive. I bought a jacket that is too small, despite ordering one size larger than I normally wear. Impossible to return for exchange to larger size.
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