boutique-elegance.com

1.1
1.1 Based on 79 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.1

/
5

79 Reviews

5 Star
3%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
98%

Filtered Reviews

Filter Reviews

Review Time

Bryony K.
Please do not order from this company

Please do not order from this company. The items look amazing on Pinterest but they are too good to be true. They actually come from China and to return an item costs more than the original cost. I ordered a dress for approximately £35, it’s extremely poorly made and very poor quality. I am totally disappointed and dissatisfied with the whole experience. Really wish I had read the reviews first and would never order anything from this place again.

1
Date of experience: Jul 01, 2025
Winter Harris
If I could give 0 I would

If I could give 0 I would. It’s a scam. Big time. They say they have phone support- phone doesn’t work. Cloths - garbage. Not what they advertise at all. Do not get sucked into it like I did. Stay away

1
Date of experience: Jul 01, 2025
iRatoYT
Extremely Disappointed – Avoid This Company

I’m very disappointed with my experience. I ordered a dress that turned out to be poor quality and requested a refund. I followed their returns policy exactly, including sending the item back to an address in China at my own expense.The return has been stuck in Chinese customs since 20/06/2025 because the recipient hasn’t paid the customs charges to accept the parcel. Despite this, the company has made no effort to resolve the issue or communicate with me.I’ve sent multiple emails to their customer service team, but I’ve received no response. Their website claims they respond within 24 hours, but that is simply not true.Overall, the returns process has been frustrating, expensive, and completely unprofessional. I would not recommend purchasing from this company.

1
Date of experience: Jun 30, 2025
Orville Patterson
Do not use this web site

Do not use this web site. You will not receive what you ordered and when you complain they stop communicating with you. Pity because the clothes do look nice,

1
Date of experience: Jun 17, 2025
Jane B.
Order #23192

Order #23192 Order Date: June 15/25Jacqueline Lachance 658-19 RiverPark RoadTimmins, OntarioP4P 1B4Where is my order??????Not impressed

1
Date of experience: Jun 15, 2025
Bad delivery, quality and fit.

Dress arrived after 6 weeks, the lace insert around the neckline was peeling off. The fit was shockingly bad. I could barely get my arms in, I am a size 12/14 and ordered a large. The clothes are not designed for real women.

1
Date of experience: Jun 14, 2025
Darlene Baker
Poor quality, worse return policy

The items come straight from China, and are not the best quality or fit. The return policy is a joke. Do not purchase from here!

1
Date of experience: Jun 13, 2025
Jodi Foster
pink trouser suit

Product ordered, tracking given, item never left, chased and asked for refund. Tracking number disappeared, "Problem with order" promised full refund 7-10 days. 10 days later no refund "apologies, delay in accounts". do not buy from this site

1
Date of experience: Jun 10, 2025
Bruno Morris
Terrible quality

Terrible quality. Bought a jacket and the pocket isn’t even sewn together. Going to try to return but haven’t received a reply to my email.

1
Date of experience: Jun 10, 2025
I would like to give less than 1 star

I would like to give less than 1 star, I ordered two outfits in different colour, when they arrived they did not look at all what they said the material was very inferior and cheap looking.i ended up sending them back, don’t be fooled there not in uk there in china.I have just received one item back. So I would not touch again with a barge poll. Total cost £100

1
Date of experience: Jun 07, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More