brantano.co.uk

4.2
4.2 Based on 440 reviews

...

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Average Rating

4.2

/
5

440 Reviews

5 Star
73%
4 Star
6%
3 Star
2%
2 Star
3%
1 Star
15%

Filtered Reviews

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Review Time

Badoxdu5928735
what you would expect but unfortunately…

what you would expect but unfortunately don't always get.Kept up to date delivered on time excellent condition when delivered first class.

5
Date of experience: Sep 24, 2023
Yuri
No help from customer care Useless!

1
Date of experience: Sep 24, 2023
Howard Turner
Everything went smoothly

Everything went smoothly. Thank you. Happy with my purchase.

5
Date of experience: Sep 24, 2023
Lacey Scott
Delivery was fast and price was good

Delivery was fast and price was good. Will use again

5
Date of experience: Sep 24, 2023
Dougie W.
Returns aren’t free

Returns aren’t free!Bought a pair of Skechers as a present. Came up very small so had to return. Cost £8.95 to send back as you can’t drop off in store as it’s a different company! Won’t be using again

2
Date of experience: Sep 04, 2023
Maurice Cooper
Exceptional support from Brantano

Exceptional support from Brantano. Ordered on next-day delivery, however, post was delayed (most likely down to The Royal Mail).Brantano refunded me the delivery charge within a few hours, which is how support should be done, promptly and fairly. Shoes arrived shortly after, in perfect condition. Hence, the 5 Star Review.

5
Date of experience: Aug 29, 2023
Marshall
Great all round short boot

This is the second pair of these boots that I have bought and they are great, so comfortable , waterproof and durable.

5
Date of experience: Aug 24, 2023
RaikSquid
Shocking customer service

Shocking customer service. Shoe sole was wearing away after a month and they said it was normal wear and tear. Avoid!

1
Date of experience: Aug 24, 2023
Kathryn C.
I orderd my daughter a pair of trainers…

I orderd my daughter a pair of trainers which are size 10.5. They where ordered and came in size 11 which is huge on her. I sent them email and not helpful at all. I had proof that they where ordered 10.5 and they replied there are not from us! I had to send proof of everything and again came back saying it wasnt from them!! Not happy

2
Date of experience: Aug 24, 2023
Palmer Powell
Skechers Boots

Quick delivery. Lovely boots and good price

5
Date of experience: Aug 24, 2023

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