brantano.co.uk

4.2
4.2 Based on 440 reviews

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Average Rating

4.2

/
5

440 Reviews

5 Star
73%
4 Star
6%
3 Star
2%
2 Star
3%
1 Star
15%

Filtered Reviews

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Review Time

Merrilyn B.
I received my order both size 8…

I received my order both size 8 Skechers the 2.0 cryptic fit perfectlyThe Skechers arch fit golf shoe that I am returning is miles too small at best a size 7My issue is I bought 2 pairs to get the free postage but now I find myself having to pay the postage to return something that is not suitable as it is clearly sized Wrong?Hopefully you understand my issue and can refund me the postage.

1
Date of experience: Mar 18, 2024
Carlena Kelly
AVOID THIS COMPANY

I bought a pair of Cotswold Boots (received beginning of January 2024) and one is already letting in water. I emailed the company with the order details and had the usual robotic reply of "we're experiencing a high volume ........blah blah blah". Having heard nothing in 48 hours, I have followed my email up but still no response. So no after sales service and I would not advise using this company. The boots were £60 ..........and have lasted two months.........I will escalate this but my advice is if you want customer service, don't use this site.

1
Date of experience: Mar 18, 2024
Juniper Barnes
Dreadful customer service

Dreadful customer service, I bought some Muck Boots from them in August ready for the winter, I've only worn them occasionally since November and they're falling apart already, these boots cost just under £90!!! If they were every day shoes I'd be upset that they're falling apart, but I dont wear wellingtons every day!! Customer service says its wear and tear, what? After a few hours wear? £90? Disgusting company, disgusting products and no customer service

1
Date of experience: Feb 22, 2024
AlanDragg_
Charlatans

Really cross with this bunch of cheats. The sent me my crocs in good time but sent me the wrong size. Eventually had a response to my emails after 3 attempts only to be told the return postal charge is on me. It was their bloody mistake not mine. Will never use these charlatans again.

1
Date of experience: Feb 20, 2024
Destiny Kelly
Ordered multiple times

Ordered multiple times. Delivered my trainers on time, good prices. Had to return one pair which did not fit, received the refund straight away, then only negative thing is it doesn't offer free return.

5
Date of experience: Feb 17, 2024
Maurice Johnson
This company along with her associates…

This company along with her associates (Godiyspot.com) refused to refund my £8.71 being for purchase of Nike white trainers size 9.5 advertised for £9.I placed the order (1 pc) and my account was debited for £8.71 instead of the cost price of £9. Simultaneously, a second prompt to debit my account for additional £2 was rejected by me because it’s strange paying X2 for one item. This happened on Friday 9th February’24. Upon my request to get back my money, the email response I got was that the £8.71 was for subscription and that I haven’t made any purchases!!!All effort (inclusive of copies of debit and only advert for the Nike trainers & debit receipts) proved unsuccessful.I therefore, urge prospective customers to keep clear and out of this fraudsters from Cyprus.

1
Date of experience: Feb 09, 2024
Dan Veselý
Excellent service

5
Date of experience: Jan 19, 2024
Cole S.
Great service and great price for my…

Great service and great price for my Hey Dude boots!

5
Date of experience: Jan 19, 2024
Spencer S.
Highly recommend

5
Date of experience: Jan 19, 2024
Elliot Eriksen
Very quick delivery

Very quick delivery, thank you.

5
Date of experience: Jan 19, 2024

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