brantano.co.uk

4.2
4.2 Based on 440 reviews

...

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Average Rating

4.2

/
5

440 Reviews

5 Star
73%
4 Star
6%
3 Star
2%
2 Star
3%
1 Star
15%

Filtered Reviews

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Review Time

Hector Turner
Still waiting for a refund.

Still waiting for a refund.Got my refund after this post. Won't be using again.

1
Date of experience: Jan 18, 2024
Hugh Scott
They hide any reviews of products that…

They hide any reviews of products that aren’t 5 start so nothing is truthful. I had a pair of shoes disintegrate after a few months of wearing. Simply wrote a fair review and they have hidden it but only approve the 5 star ones.

1
Date of experience: Oct 27, 2023
Todd Coleman
Good choice

Good choice value for money swift service

5
Date of experience: Oct 25, 2023
blackpanda0229
Really great service

Really great service. Good delivery and price.

5
Date of experience: Oct 25, 2023
Sydney
Great fast delivery

Great fast delivery. Boots exactly as described. Very happy.

5
Date of experience: Oct 25, 2023
DL21
Will use again

Easy to use website, great prices and really quick delivery. Product as described

5
Date of experience: Oct 25, 2023
Kimble Brown
Misleading sizes and poor customer service.

I ordered a size 6 which for all my life and every shoe in my wardrobe is a Euro 39. I paid for express delivery as needed for an event. A size 391/2 arrived which were far too big. Not only did this mean I couldn't wear to the event but Brantano refused to refund the extra postage I paid for or offer to cover the return postage. They actually could have been less helpful and I will NEVER be using them again.

1
Date of experience: Oct 20, 2023
darkyrox13
Very expensive P & P inaccurate description

I did not realise this company is part of (now called) ski sportsThey give you a QR for returns, which you then have to pay. After paying £6 for delivery I did not expect to have to pay a further £5 to return the boots The female boots were far too big, not true to size at all. The description was not accurate. I will not purchase from this company again

1
Date of experience: Oct 13, 2023
yoriku
Avoid at all costs

Avoid at all costs - customer service is no where to be seen - as soon as they have your money it’s over

1
Date of experience: Sep 25, 2023
Lea Fernández
Excellent service

5
Date of experience: Sep 24, 2023

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