Review Time
These boots are the worst I've ever had. I can only wear them on warm, sunny days during summer, and even then, only if the ground is dry. They leak terribly. Despite my attempts to seal them, they still allow water in. I discovered this issue too late in the season to return them. Avoid this brand; even basic shoes would perform better. A complete disappointment and a waste of money.
These boots are the worst I've owned. I can only use them on warm sunny days in summer, and even then, only if the ground is dry. They leak badly. I tried to seal them, but they still leak. I found this out too late in autumn to return them. Do not buy this brand. Even party shoes would perform better. Absolute rubbish and a waste of money.
I bought a pair of waterproof boots with Vibram soles. They are very comfortable and warm, but the grip is terrible. I've walked in caves, snow, and icy conditions, and I've slipped constantly, nearly injuring myself while others around me had no issues. I have no problems with other footwear. Very disappointed with this purchase from 2022 until now.
I purchased a pair of boots in February 2025. By August, just 6 months later and after about 600 miles of use, they began to fall apart. The stitching on the uppers came undone from normal use. I reached out for support but received no response. I sent them for repairs, which cost £86. While comfortable, the quality and craftsmanship are appalling.
I ordered two pairs of boots for a holiday, expecting delivery in 3-5 days. Ten days later, there was still no delivery. The courier seemed to have them but wasn't delivering. After a long wait for customer service, I was told they couldn't send them quickly. I had to cancel my order. I later found out the brand is part of a larger group, but my local store had no stock. The cancellation and refund process took too long. The worst delivery experience ever.
The sizing is inaccurate. Shorts labeled as size 36 and 38 each measure 2 inches less. The returns portal does not work, and I struggled for over a week to get help. Eventually, I contacted customer service after a slow response. They want me to return the items and reclaim postage. I won't be buying from this site again due to the hassle.
I fractured my right wrist because the bow of my right boot got caught under the larger hook on my left boot. I fell backwards and injured my arm on the rough ground. This was a terrifying experience, and I can't wear these boots again for fear of a repeat incident.
Great at selling, but the aftercare is appalling. I spent a significant amount on a pair of walking boots, and they refused to replace them because they were out of warranty, even with proof they had only been worn a few times. After 25 years of loyalty, I won't use them again. It's disappointing to see such a decline in customer service and product quality.
These boots used to be a top British brand. Now they are made overseas and are just average. I bought waterproof boots, but they don’t stretch or adapt to my foot, and there's little cushioning. They did keep water out, but compared to the quality I remember, these are disappointing. I attempted to return them, but the service was unhelpful.
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