brent.gov.uk

1.2
1.2 Based on 87 reviews

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Average Rating

1.2

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5

87 Reviews

5 Star
2%
4 Star
1%
3 Star
1%
2 Star
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1 Star
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Michaela Corejova
I was wondering how Brent Council is helping people in worst of worst. No helping at all, just pulli

I was wondering how Brent Council is helping people in worst of worst. No helping at all, just pulling me down and stressing me to the core. This is unhealthy. Housing matter related me was discount and cheapining my living and no one wanted to help me. However hostility and stealing my credit was overlooked. Letting gradious people live and other suffer. No wonder I feel constantly unsafe and attacked and I encountered how Brent Coucil is allowing ignorance, violence and disparities.

Due many people, I was firstly terrorized and since time I enter UK, I did not enjoy housing.

Since past and mostly January 2025, I wrote multiple emails, follows up and in June 2025 my requests were more than enough related housing.

Hostile, toxicly grandious landlords is not way and ignoring me is not way either.

Can you explain me why way a hostile, slum, rouge landlords can easily take what is not theirs ?

Can you explain me , why you do not respond, when my connections are trying to follows up a same way as me ?

Can you explain me, while being outdated for na injustice, how is appealing to you a fact , that you present , that I can not have money or safety? How possible UK is always cult of others uneducated grandiosity and narcisstical dominance ruining me worst than under supreme leadership ?

Can you explain me , where is my privacy and autonomy ?

I feel horrific for experiences with Brent Council.
Horrific to write reviews like openly and reading and listening to selective injustice.

Businesses who you have connection doesn´t need to take my money, my living. All my money all always been used for wrong people. I unfortunately must give this -5 starts review and also I do not enjoyed all this ostracism.

1
Date of experience: Apr 06, 2026
Michaela Corejova
I was wondering why am I constantly…

I was wondering how Brent Council is helping people in worst of worst. No helping at all, just pulling me down and stressing me to the core. This is unhealthy. Housing matter related me was discount and cheapining my living and no one wanted to help me. However hostility and stealing my credit was overlooked. Letting gradious people live and other suffer. No wonder I feel constantly unsafe and attacked and I encountered how Brent Coucil is allowing ignorance, violence and disparities. Due many people, I was firstly terrorized and since time I enter UK, I did not enjoy housing. Since past and mostly January 2025, I wrote multiple emails, follows up and in June 2025 my requests were more than enough related housing. Hostile, toxicly grandious landlords is not way and ignoring me is not way either. Can you explain me why way a hostile, slum, rouge landlords can easily take what is not theirs ? Can you explain me , why you do not respond, when my connections are trying to follows up a same way as me ? Can you explain me, while being outdated for na injustice, how is appealing to you a fact , that you present , that I can not have money or safety? How possible UK is always cult of others uneducated grandiosity and narcisstical dominance ruining me worst than under supreme leadership ? Can you explain me , where is my privacy and autonomy ? I feel horrific for experiences with Brent Council. Horrific to write reviews like openly and reading and listening to selective injustice. Businesses who you have connection doesn´t need to take my money, my living. All my money all always been used for wrong people. I unfortunately must give this -5 starts review and also I do not enjoyed all this ostracism.

1
Date of experience: Apr 06, 2026
Daniel Lindegren
Bulky items removal

To anyone considering using the bulky items removal service with Brent Council, I would strongly advise against it.The collection is carried out by AnyJunk, and in my experience they were difficult to deal with and did not collect all of the items as expected. This resulted in unnecessary inconvenience and frustration.Based on this experience, I would recommend looking into independent removal services instead.

1
Date of experience: Apr 02, 2026
ismat rathore
One of the worse council cheaters live…

One of the worse council cheaters live on people money making money issues of unfair tickets bastards thieves

1
Date of experience: Mar 17, 2026
Remi Sadikovic
Council tax bill 2026

“This is nothing more than a legally operating money-grabbing gang! £2235 a year for what exactly? Absolutely nothing! Parks are dirty, the grass is rarely cut properly – just look at Monks Park. Rubbish and mess everywhere.And what do we actually get for this money? Basically just rubbish collection. But even that isn’t fully done by them, because residents are required to separate and sort the waste for selective collection. In other words, we do part of the work so it costs them less.I understand that staff need to be paid, but charging this much money for such poor service is simply not normal and completely unacceptable!”

1
Date of experience: Mar 16, 2026
Angie
My bin has not been emptied for 4 weeks…

My bin has not been emptied for 4 weeks now and I even went out to ask them this morning and they said there was a plastic bag in my blue bin so je refused again to take it I saw him emptying other bin and removing the bags of of them but not mine I didn't put any plastic bag in mine it my neighbour but why do I get mine not emptied im disabled and can't go out there going thro it??

1
Date of experience: Mar 12, 2026
Ian Bryan
If I could give less than 1 star I…

If I could give less than 1 star I would - there website is constantly down and when you call you speak with some idiot with no knowledge of English and an accent you cannot comprehend - total failure

1
Date of experience: Feb 13, 2026
Customer
Potholes????????

Broken roads, potholes that have been neglected for far too long. No consideration for residents who drive their cars on these roads and having a high risk of accidents and punctured tyres. Too slow to deal with this. If the road is unworthy then you shoukd communicate better to your residents and address this ASAP.Unprofessional, below par standards organisation.

1
Date of experience: Feb 12, 2026
Taina
Our experience with Brent’s SEN…

Our experience with Brent’s SEN department has been extremely disappointing and stressful.Over a number of years, communication has been poor, delayed, and unclear. As a parent of a child with an EHCP, I have repeatedly had to chase basic information and decisions that should be handled proactively by the local authority.Most recently, a school offered my child a placement. The school later informed me that they were advised by the SEN department to retract the offer based on needs as this was never a discussion with school and myself. The local authority did not attend the meeting where this was discussed, yet influenced the outcome and hide behind the school.No clear written explanation or lawful basis for this decision was provided.This lack of transparency and accountability directly impacts children with additional needs and causes unnecessary distress to families. Parents should not have to fight for support that is a legal entitlement. Brent needs to improve its communication, attendance at meetings, and decision-making processes so children are not disadvantaged and not another statistics and they are failing children !!

1
Date of experience: Feb 09, 2026
kung-fu hustle
Just on the phone to Brent Council

Just on the phone to Brent Council, regarding my council tax bill. Been waiting on the phone for the last 1 hour and 10 mins and still waiting to talk to an idiot. When i rang i was no.46 in line. Lol and i'm still bloody waiting. And they keep putting the council tax bill up. Train a monkey and it'll probably do a better job.

1
Date of experience: Jan 19, 2026

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