brightsun.co.uk

4.7
4.7 Based on 680 reviews

Established in 1986, Brightsun has become a trusted and reliable travel brand, serving 2.5 million customers a year, to global destinations. With our high sales volumes, we contract and negotiate directly with airlines and hotels, and therefore offer fant...

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Average Rating

4.7

/
5

680 Reviews

5 Star
86%
4 Star
9%
3 Star
1%
2 Star
0%
1 Star
4%

All Reviews

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Review Time

Pam
Customer service Agent- Sandeep Sharma took our call. We explained what our requirements were and th

Customer service Agent- Sandeep Sharma took our call.
We explained what our requirements were and the timescales. Within a few minutes he gave a couple good options to consider.
One of them suited us very well within our budget/airline and most importantly the timings. Without wasting any more time Sandeep done the booking and ticket issued instantly.
He acted very professionally and efficiently.

5
Date of experience: Feb 24, 2026
FIZA JAN
Good service just very stubborn with…

Good service just very stubborn with fares , not a minimal discounts given .

4
Date of experience: Feb 23, 2026
Pam
Good customer service

Customer service Agent- Sandeep Sharma took our call.We explained what our requirements were and the timescales. Within a few minutes he gave a couple good options to consider.One of them suited us very well within our budget/airline and most importantly the timings. Without wasting any more time Sandeep done the booking and ticket issued instantly.He acted very professionally and efficiently.

5
Date of experience: Feb 22, 2026
Hina Adnan Saleem
Thanks fr Vijay koirala

Thanks fr Vijay koirala

5
Date of experience: Feb 20, 2026
Brendan Smyth
Fast and efficient …

Everything was dealt with in a courteous and professional manner. My only minus is a little bit of lack of communication afterwards.

4
Date of experience: Feb 18, 2026
Adil Shah
All time very good service from Janet…

All time very good service from Janet she very helpful

5
Date of experience: Feb 16, 2026
MOHAMED AHMED HASSAN
Good service

Good service

4
Date of experience: Feb 16, 2026
Mr Ganatra
Excellent service from Bhagesh. He tried each n every avenue to make sure all facilities met our req

Excellent service

5
Date of experience: Feb 16, 2026
MR ISHVERLAL MISTRY
Ticket to India

Hi there everyone at Brightsun travel, To let you all know & to say that we were happy with to be served by staff named Mr Ruchin,he was very helpful in organising our trip to India.We mentioned to him that we would like to travel to Kochin for few days & he actually organised a very good itinerary & we were very happy with all the outcome he gave us. Thank you Ruchin keep up a good work Ishwer Mistry.

5
Date of experience: Feb 16, 2026
George Singh
Communication

Communication

3
Date of experience: Feb 15, 2026

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Business Details

  • Established in 1986, Brightsun has become a trusted and reliable travel brand, serving 2.5 million customers a year, to global destinations. With our high sales volumes, we contract and negotiate directly with airlines and hotels, and therefore offer fantastic value airfares and holiday packages to our customers. We service the B2C, leisure and corporate markets. We're proud to be rated excellent on Trustpilot for our 24/7 friendly and expert customer service.See more

  • call 02088191111
  • language https://www.brightsun.co.uk

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