Name: cakesportal.in
Telephone: 000000000
Rating: 1.8

Abigail Guest

Terrible delivery and expired cake.

The delivery was awful, and the cake I received was expired and had mold. This was a very disappointing experience and raises serious hygiene and safety concerns. I would return it if a return option were available.

Date of experience: Jan 18, 2026

_Dark_force_53 Guest

3 months ago

Extremely Disappointed with the Service

I placed an order for a birthday cake on 19/11/2025, expecting it to be delivered by 9:30 PM. On the event day, I received a last-minute notification stating that my order had been postponed, without any new delivery timeframe provided. When I attempted to cancel, the support team mentioned that the refund would take 5-7 working days. Now, 14 working days later, I still haven't received my money. My follow-up emails have gone unanswered, and the platform doesn’t list a phone number—just a generic email that never responds. Additionally, there’s no clear contact information on the website, no live chat, and the FAQ section doesn’t address refund concerns. It feels like a complete scam: they take your money, delay the service, and vanish when you seek a refund.

Date of experience: Dec 07, 2025

Grayson B. Guest

3 months ago

Disappointing Experience with Cake Order

I ordered a cake for my Mother's birthday, but it was never delivered. To make matters worse, I didn't receive a refund either. I wouldn't trust this site again; there’s no proper email or contact number available. This has been the worst experience I've ever had.

Date of experience: Nov 25, 2025

Diane K. Guest

3 months ago

Untrustworthy service

Do not trust this service. They canceled my order and I have no way to contact them except through email. PLEASE AVOID ORDERING.

Date of experience: Nov 20, 2025

Jonathan Lewis Guest

4 months ago

Recent cake order disaster

I ordered a cake for my mother's birthday, but it was never delivered, and they haven't refunded my money either. This site is not trustworthy; there's no proper email or contact number. It was the worst experience.

Date of experience: Nov 10, 2025

Gwendolen Guest

4 months ago

Scammers and money thieves

They don't even deserve one star. They canceled my order, and it's been a month without a refund. I tried reaching out via email but got no response. Avoid these scammers.

Date of experience: Oct 23, 2025

doraemon3339 Guest

5 months ago

No parcel number and no refund

I was not given a parcel number, and I haven't received my money back. The response has been terrible, and there’s no contact number. This feels like a scam. When will my money be returned?

Date of experience: Oct 10, 2025

Marjorie Smith Guest

5 months ago

Extremely disappointing experience

I had a very bad experience. The design I received was not what I ordered and looked low quality. Most importantly, I ordered an eggless cake but received one with eggs, which I cannot eat.