Review Time
In the past few months I have ordered and received several items from Campells Prime Meat which both my wife and I have thoroughly enjoyed. However, more recently I tried to order some Ayrshire Lorne square sausage but unfortunately at the time this particular product was unavailable! So in my quest for an alternative I opted for the Steak Lorne square Sausage instead! My order arrived on time as previously informed, my product delivery was well boxed, lined with reflective insulation bubble wrap in good condition. Also included in the box was numerous frozen cool ice packs to keep the meat products in tip-top condition, cooled and fresh. lovely Jubbly! Unfortunately my wife and I found this particular meat product really not to our liking at all! This steak square sausage seemed to have far too much gristle and even small bones incorporated in some of the product slices leaving it extremely gristley and chewy to actually eat! I fully understand this finding a little gristle in sausages is normal. However, I think finding small bone in most food extreamly off putting to say the least! So unfortunately I personally won't be purchasing this particular steak lorne sausage again! This could just be a one off. Maybe it was just very badly minced? Maybe I was just unlucky that i received this particular batch of lorne sausage? However, my original choice was Campbells 'Ayrshire' lorne sausage is excellent and will definitely be ordering it again! Everything else we've received over the past few months from Campbells has been superb. :-()
Just received my first order from Campbell's can't speak to highly about the service came on time packed in a insulated box with ice packs the produce is as fresh as if I bought direct from shop as I live in South Wales it was a pleasure to taste the items I loved when I lived in Scotland we will certainly be a regular customer
Unfortunately our haggis, ordered in plenty of time for our Burns Supper celebration, did not arrive until 20:05 on Burns night! We therefore had to source take away food as it would have taken an hour and a half to cook!! Our gathering of 12 family and friends were really disappointed! It stated on the box that it had to be delivered on the exact date, as it was obviously for a Burns celebration given the quantity we ordered! Next time don’t assume that DPD will exercise any common sense and state a delivered by time too?
I feel like there was an issue in December with a lot of Christmas orders, hence a lot of negative reviews in that period. If you look at reviews before December and after December you’ll see great reviews.For me personally my reviews is quality meat and great customer service. The pork ribs are very meaty.Only small issue I had. I ordered ribs and was sent a packet of meat that said pork belly. Without opening the packet I assumed it was pork belly and rang up customer service straight away and they were very helpful and sent out the correct product straight away. Without any fuss. I feel bad now because when I opened the packet days later inside was actually ribs. I have no idea why the packet said pork belly and was packed like it was pork belly. The new delivery I got actually said pork ribs on the pack and looked like ribs without being opened. Please guys in future so that customers aren’t confused have the correct name of meats on the packaging.Thanks for your good customer service will order again.
I have done many reviews of this company, which have been favourable because the meat and delivery (DPD) are excellent. Recently I had a minor problem with an order and Robyn dealt with it far quicker than I expected. This review is for customer service.
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We are a family run business for over 100 years and are renowned for supplying an extensive range of fresh meat, fresh fish and delicatessen products to Scotland’s top Michelin star hotels and restaurants.
You may have probably been to or desired to dine at a Martin Wishart, Nick Nairn or Tom Kitchin restaurant and wondered if you could enjoy the same delicious meal in the comfort of your home. It may come in as a surprise to you but we supply fresh meat, fresh fish on a daily basis to these top chefs and 1000 other top hotels in Scotland which includes the likes of Sheraton, Balmoral, Old Course, Turnberry and Cameron House.
We dry age our beef for a period of at least 21 days which improves the flavour of the meat and makes it more tender thereby making it a prime quality meat which is generally preferred by top chefs. We are proud of our Scottish heritage and our very own Scotch beef brand – ‘Campbells Gold’ which guarantees the best quality meat.
We have been offering the same product quality to our household customers via our website www.campbellsmeat.com which is delivered fresh not frozen straight to customers’ doorsteps across the UK mainland in one working day. All meat is traceable back to farm and is born, bred and slaughtered in Scotland with information available to customers.See more
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