canadalife.co.uk

4.3
4.3 Based on 201 reviews

At Canada Life, we provide retirement, investment and protection solutions to individuals, families and businesses. We work in partnership with financial advisers to help customers to make more of life. Because we understand that financial security give...

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Average Rating

4.3

/
5

201 Reviews

5 Star
70%
4 Star
12%
3 Star
3%
2 Star
5%
1 Star
10%

Filtered Reviews

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Review Time

Valerie Collett
A straight forward process

A straight forward process

5
Date of experience: Feb 26, 2026
GENIA
Easy to talk and the advise was great

Easy to talk and the advise was greatAnswers answered

5
Date of experience: Feb 24, 2026
Simple and helpful dealing

Simple and helpful dealing

5
Date of experience: Feb 23, 2026
BRIAN
Very easy and uncomplicated process

Very easy and uncomplicated process. Documentation was clear and straight forward.Excellent communication and direct contact readily available if and when required.Everything you would expect from a major financial institution such as this.

5
Date of experience: Feb 23, 2026
Trevor Wilson
Trying Getting Cash Out - don't hold you breath!!!

Our IFA send partial withdrawal forms and these were received by Canada Life on 22nd December last year. We've yet to receive any cash - appalling service or lack thereof! They have started processing my and the funds moved from the Advisors platform a week ago but still nothing in our account. They have not even started processing my wife's encasement - not two month after paperwork was received. Avoid like the plague!

1
Date of experience: Feb 22, 2026
David emmott
I'm retiring and your advice was spot…your

I'm retiring and your advice was spot for me it's absolutely good what you are doing and thanks for helping me

5
Date of experience: Feb 21, 2026
CollectPlus Customer
Quiet efficient service

Quiet efficient service. No Problems.

5
Date of experience: Feb 20, 2026
customer
A smooth transition from family home to retirement apartment.

Having decided to release equity in our home, in order to buy an apartment to downsize to, the process was simple and efficient, the interest rate was reasonable. We have now sold our home 4 years later and paid back the loan. Having already set up and settled into our apartment and made new friends, before selling our home, made the transition from family home to retirement apartment much smoother and less stressful.

5
Date of experience: Feb 20, 2026
Eduard Pelicaen
I teceive always accurate and quick…

I teceive always accurate and quick information

5
Date of experience: Feb 20, 2026
DAVIDADAMS
No reply to letters or emails.

No reply to letters or emails.Too long to answer phone.When phone answered unable to help.

1
Date of experience: Feb 20, 2026

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Business Details

  • At Canada Life, we provide retirement, investment and protection solutions to individuals, families and businesses.

    We work in partnership with financial advisers to help customers to make more of life. Because we understand that financial security gives our customers the financial freedom and wellbeing that comes with it.

    We’re proud of our heritage, our values and our people. In 1903 we opened our first office in London, and in over a century we’ve built a strong and resilient business in the UK.

    Let’s build financially secure futures together.
    See more

  • email Customer.Services@canadalife.co.uk
  • call 03456060708
  • language https://www.canadalife.co.uk

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