canadalife.co.uk

4.3
4.3 Based on 201 reviews

At Canada Life, we provide retirement, investment and protection solutions to individuals, families and businesses. We work in partnership with financial advisers to help customers to make more of life. Because we understand that financial security give...

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Average Rating

4.3

/
5

201 Reviews

5 Star
70%
4 Star
12%
3 Star
3%
2 Star
5%
1 Star
10%

Filtered Reviews

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Review Time

Ron Lawrence
Generally good

Generally, service was very good, when one rings, they are able to get extremely up to date information without having to wait ad also go through 10 other depts.We had a further advance but the letter they send out is for someone just getting an equity release mortgage on a house they already have. This is not time specific whereas a further advance is time to coincide with completion.The matter that in my view is underhand is that declaring an interest rate at 7.2% per month which really works out to be 7.5% per year.

4
Date of experience: Feb 03, 2026
Barbara Coates
Not sure what I was doing

Not sure what I was ding

3
Date of experience: Feb 03, 2026
Alex
good company to work with

good company to work withvery professionalanything you're not sure of just got to phone themand they sort it out.highly recommend.

5
Date of experience: Feb 02, 2026
Mr Geoff R
Customer service is first class!.i have…

Customer service is first class.i have called a few times to be greeted quickly by professional staff who answered my questions with empathy and conclusion to my satisfaction.No bots here!Great service and highly recommended.

5
Date of experience: Feb 02, 2026
Michelle  Watts
I have had an excellent experience…with Canada Life

I have had an excellent experience taking out a 15 year fixed term annuity with Canada Life. As this is my first annuity, I was uncertain of the procedures to be followed but Andrew Rist at Canada Life has kept me informed continuously about the progress of my annuity which has been very helpful. He has given me a number of clear, easy to understand updates and the whole process has been very simple, stress free and quicker than I thought it would be. I would have no hesitation in recommending Canada Life and Andrew Rist in particular to friends and family.

5
Date of experience: Feb 02, 2026
Ronald
Excellent no fuss service.

Excellent no fuss service.

5
Date of experience: Feb 02, 2026
MJD Camberley
Quick and easy on-line process to update personal details

Professional, efficient service to update my new address details, speedily and comprehensively.

5
Date of experience: Feb 01, 2026
Michael Mosey
I havent got any money from you yet

I havent got any money from you yet. So i dont know.

2
Date of experience: Jan 30, 2026
Gary Briggs
My experience has been done through an…

My experience has been done through an independent financial advisor but everything has so far gone very smoothly with good communication from Canada Life themselves.

5
Date of experience: Jan 30, 2026
John Ranyard
Just to let you know that is hard for…

Just to let you know that is hard for me to tell you about my experience at the moment as I am away. The documents you have sent maybe in through my letterbox when I get back home

5
Date of experience: Jan 30, 2026

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Business Details

  • At Canada Life, we provide retirement, investment and protection solutions to individuals, families and businesses.

    We work in partnership with financial advisers to help customers to make more of life. Because we understand that financial security gives our customers the financial freedom and wellbeing that comes with it.

    We’re proud of our heritage, our values and our people. In 1903 we opened our first office in London, and in over a century we’ve built a strong and resilient business in the UK.

    Let’s build financially secure futures together.
    See more

  • email Customer.Services@canadalife.co.uk
  • call 03456060708
  • language https://www.canadalife.co.uk

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