canadalife.co.uk

4.3
4.3 Based on 201 reviews

At Canada Life, we provide retirement, investment and protection solutions to individuals, families and businesses. We work in partnership with financial advisers to help customers to make more of life. Because we understand that financial security give...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.3

/
5

201 Reviews

5 Star
70%
4 Star
12%
3 Star
3%
2 Star
5%
1 Star
10%

Filtered Reviews

Filter Reviews

Review Time

Mr Keith Froom
Prompt and efficient service

5
Date of experience: Mar 12, 2026
Alison
Great customer service from Erder…

I received customer service from Erder Abazi and I would say he went above and beyond to help me by providing guidance each step of the way. Erder could have just processed my request when he came across it but he made the effort to contact me and explain the situation with my Investment Bond. I feel I might have come across rude at first and he had such a lot of patience and continued to help me. I think I was difficult as I didn't understand the implications of withdrawing money from the investment bond and I am very grateful to him for being so caring. If you should deal with Erder as a customer you are in safe hands. My experience with Canada Life has been great and the bond grew, which is what you want, so thank you!

5
Date of experience: Mar 12, 2026
Graves
Apart from the original transaction…

Apart from the original transaction with yourselves, I have submitted repayment sums from time to time, and have received the acknowledgement correspondence without any delays, and can confirm my total satisfaction with your organisation.

5
Date of experience: Mar 11, 2026
Mr Alun phili Rogers
Canada life.

Very straightforward process to apply. People are very helpful and knowledgeable.

5
Date of experience: Mar 09, 2026
Ritson
Efficient

Efficient, very pleasant and helpful to deal with

5
Date of experience: Mar 06, 2026
EDWARD GRIGG
I fell that my plan took too long to…

I fell that my plan took too long to set up. My advisor said I couldn’t start the process in December like I asked because my birthday wasn’t until January. Then once I complained to how long it was taking to set up. I was told my birthday had nothing to do with it so if that’s the case, why didn’t we start the process in December like I asked ?

2
Date of experience: Mar 06, 2026
Mark Forshaw
Quick and efficient

Quick and efficient

5
Date of experience: Mar 06, 2026
Christina
Good value and good customer service

Good value and good customer service

4
Date of experience: Mar 06, 2026
Mr Paul Terrett
Best value annuity

Best value. Efficient communication.

5
Date of experience: Mar 06, 2026
Usually satisified customer
I was able to send my answer direct to…

I was able to send my answer direct to Customer Services, did not have to complete a questionnaire, and someone wrote back to confirm my records had been updated.

5
Date of experience: Mar 06, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • At Canada Life, we provide retirement, investment and protection solutions to individuals, families and businesses.

    We work in partnership with financial advisers to help customers to make more of life. Because we understand that financial security gives our customers the financial freedom and wellbeing that comes with it.

    We’re proud of our heritage, our values and our people. In 1903 we opened our first office in London, and in over a century we’ve built a strong and resilient business in the UK.

    Let’s build financially secure futures together.
    See more

  • email Customer.Services@canadalife.co.uk
  • call 03456060708
  • language https://www.canadalife.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More