canadapost.com

1.1
1.1 Based on 331 reviews

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1.1

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5

331 Reviews

5 Star
2%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
95%

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RC_Roar83
The staff are friendly BUT the hours…

The staff are friendly BUT the hours are horrible. Shuts down for lunch and closes to do system upgrades during business hours. This is something you find out after you drive there which isn’t just down the road. System upgrades should be done after hours and maybe considering doing a rotating lunch break.

1
Date of experience: Jul 20, 2021
JokeCake
Canada Post has bad practices and is a…

Canada Post has bad practices and is a very dishonest government crown corporation. I continued to endure severe issues for over 3 years with my residential mail and the more I complained, or spoke out about it, the worse the treatment got towards me. They need to be held accountable for the bad decisions they make by putting people's personal information and safety at risk. Going forward, I try my best to have Canada Post not handle anything, but sadly in Canada, we don't have the option of choosing our primary mail services so it still somehow funnels through the hands of Canada Post. Our government needs to look closely at this service and make major changes.

1
Date of experience: Jun 04, 2021
CL20
Canada Post has bad practices and is a…

Canada Post has bad practices and is a very dishonest government crown corporation. I continued to endure severe issues for over 3 years with my residential mail and the more I complained, or spoke out about it, the worse the treatment got towards me. They need to be held accountable for the bad decisions they make by putting people's personal information and safety at risk. Going forward, I try my best to have Canada Post not handle anything, but sadly in Canada, we don't have the option of choosing our primary mail services so it still somehow funnels through the hands of Canada Post. Our government needs to look closely at this service and make major changes.

1
Date of experience: Jun 04, 2021
I honestly hate Canada post

I honestly hate Canada post, I literally could not hate it more than I do. No other delivery service tells me one day and on the day it’s suppose to arrive they change it, honestly if I never ever had to deal with Canada post again I wouldn’t, the service is awful the delivery times are crap, I couldn’t be more pissed off with this. I will avoid at all costs ever having to go through them ever again

1
Date of experience: May 19, 2021
Norm Reed
I honestly hate Canada post

I honestly hate Canada post, I literally could not hate it more than I do. No other delivery service tells me one day and on the day it’s suppose to arrive they change it, honestly if I never ever had to deal with Canada post again I wouldn’t, the service is awful the delivery times are crap, I couldn’t be more pissed off with this. I will avoid at all costs ever having to go through them ever again

1
Date of experience: May 19, 2021
Gamig_MeLoN33
Rude monkey employee

I went to send in my college application in belleville ontario at the college street location. My mom had wanted to come in with me, and she started speaking for me. The man at the counter referred to me saying "you're a big girl you can answer for yourself". Being completely caught off guard i laughed and answered him. I should have complained right there. This man didnt know me at all. Im suprised he was hired as unintelligent and horrid as he is. He clearly didnt have a goodupbringing the way he spoke to me. Im very concerned about how they train their employees. No common decency or respect at all. God forbid a disabled person or someone with a learning disability go in here.

1
Date of experience: Apr 30, 2021
menix
Rude monkey employee

I went to send in my college application in belleville ontario at the college street location. My mom had wanted to come in with me, and she started speaking for me. The man at the counter referred to me saying "you're a big girl you can answer for yourself". Being completely caught off guard i laughed and answered him. I should have complained right there. This man didnt know me at all. Im suprised he was hired as unintelligent and horrid as he is. He clearly didnt have a goodupbringing the way he spoke to me. Im very concerned about how they train their employees. No common decency or respect at all. God forbid a disabled person or someone with a learning disability go in here.

1
Date of experience: Apr 30, 2021
Maureen Johnson
Worlds better than Intelcom

You know what, they are far from perfect but they are worlds better than Intelcom. At least with Canada post I get my darned packages. My new condo complex has oversized mail boxes specifically for Canada post packages and a key system. They always drop my (non-large/oversized) packages in one of the oversized locked mailboxes and drop the key in my mail slot. I can trust them to do this reliably unlike Amazon's crappy Intelcom service who makes up fake info about leaving my package (they never buzz me which is required to get into the building to leave the package, even though my buzzer rings to my cell phone and I'm home 98% of the time--disabled). And, even during the pandemic I always got my mail from Canada Post (CP), usually at most a week behind even in the worst of covid nonsense which is pretty darned good for pandemic chaos mail. My prime packages mostly still arrive on time even or only one day behind... seriously, this is the single best way to get mail during this whole covid nonsense (for disabled people who cant drive rely on delivery, it is not just a convince). For a little while I had an issue at my old place with not getting rung when a larger parcel arrived, I called them and made a note on my file that I'm disabled and can't drive therefore they need to ring me please, and from that point on they always always rung me. In return for this kindness I created "No junkmail, no neighborhood mail" stickers with a red dot on them (CP has a red dot program most people aren't aware of, so no unadressed mail comes to your box anymore). Made these for my whole building and my CP "postie" was super happy and said it made his life much easier. Our whole building was happier too, we never got junkmail and always got rung when we got packages (which we massively appreciate). So, Canada Post in my book is a much better and more reliable service than some couriers!!! (I'd looking at you Intelcom). Seriously read my Intelcom review, that service is absolutely horrible. Never had any significant problem with Canada post, sometimes I think people just don't have their priorities or expectations straight, or they had one bad delivery person/place and didn’t elevate it to Canada Post. Can happen in any service, do your due diligence and everything is fine.

4
Date of experience: Apr 27, 2021
Ealdwulf Clark
Worlds better than Intelcom

You know what, they are far from perfect but they are worlds better than Intelcom. At least with Canada post I get my darned packages. My new condo complex has oversized mail boxes specifically for Canada post packages and a key system. They always drop my (non-large/oversized) packages in one of the oversized locked mailboxes and drop the key in my mail slot. I can trust them to do this reliably unlike Amazon's crappy Intelcom service who makes up fake info about leaving my package (they never buzz me which is required to get into the building to leave the package, even though my buzzer rings to my cell phone and I'm home 98% of the time--disabled). And, even during the pandemic I always got my mail from Canada Post (CP), usually at most a week behind even in the worst of covid nonsense which is pretty darned good for pandemic chaos mail. My prime packages mostly still arrive on time even or only one day behind... seriously, this is the single best way to get mail during this whole covid nonsense (for disabled people who cant drive rely on delivery, it is not just a convince). For a little while I had an issue at my old place with not getting rung when a larger parcel arrived, I called them and made a note on my file that I'm disabled and can't drive therefore they need to ring me please, and from that point on they always always rung me. In return for this kindness I created "No junkmail, no neighborhood mail" stickers with a red dot on them (CP has a red dot program most people aren't aware of, so no unadressed mail comes to your box anymore). Made these for my whole building and my CP "postie" was super happy and said it made his life much easier. Our whole building was happier too, we never got junkmail and always got rung when we got packages (which we massively appreciate). So, Canada Post in my book is a much better and more reliable service than some couriers!!! (I'd looking at you Intelcom). Seriously read my Intelcom review, that service is absolutely horrible. Never had any significant problem with Canada post, sometimes I think people just don't have their priorities or expectations straight, or they had one bad delivery person/place and didn’t elevate it to Canada Post. Can happen in any service, do your due diligence and everything is fine.

4
Date of experience: Apr 27, 2021
FellixCekcu
0 Stars!!

0 Stars!!! CP held a Christmas Card for 2 months then returned it as 'Undeliverable - Incorrect Address' and upon inspection, they had crossed off half of a valid postal code and then returned the card. They had no problem delivering the card for several prior years (same address label). When I request a refund for the stamp (I had to deliver the card myself, 3 months late) the fellow who answered the phone said 'sure' but then management emails to say they have done everything to fix the problem and the complaint is closed. WHAT did they do??? Nothing! And they now ignore my emails. Is it a wonder CP is having problems??? NO SERVICE, NO RESPECT, NO STARS!!

1
Date of experience: Apr 13, 2021

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