canadapost.com

1.1
1.1 Based on 331 reviews

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1.1

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5

331 Reviews

5 Star
2%
4 Star
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3 Star
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2 Star
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1 Star
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Carolina Wilson
0 Stars!!

0 Stars!!! CP held a Christmas Card for 2 months then returned it as 'Undeliverable - Incorrect Address' and upon inspection, they had crossed off half of a valid postal code and then returned the card. They had no problem delivering the card for several prior years (same address label). When I request a refund for the stamp (I had to deliver the card myself, 3 months late) the fellow who answered the phone said 'sure' but then management emails to say they have done everything to fix the problem and the complaint is closed. WHAT did they do??? Nothing! And they now ignore my emails. Is it a wonder CP is having problems??? NO SERVICE, NO RESPECT, NO STARS!!

1
Date of experience: Apr 13, 2021
Odette Kelly
I have been dealing with the Dorchester…

I have been dealing with the Dorchester Ontario Canada Post office for over seven years. I am continually disappointed and frustrated with their customer service. I have the experience of being unwelcome and that I am inconveniencing them. I had operated an online store and refused to provide this location with my business because of these experiences with them. Even now, when I have moved away from the area and attempted to contact a friend, my package was extremely late and the postal staff held the item from my friend without her knowledge. I recommend doing business elsewhere to anyone in the area.

1
Date of experience: Apr 01, 2021
AF18
ULTIMATE FAILURES!!!!!!!

So Canada Post has proved to be the biggest failure of a postal service ever!!!!! I have had 5 pkgs all arrive through 5 different couriers in Halifax on the 31st of March.....all sent overnight delivery.....GUESS WHICH FAILURE OF A COMPANY CAN'T GET A PARCEL FROM HALIFAX TO PORTERS LAKE IN 1 DAY LIKE EVERY OTHER BLOODY COMAPNY OUT THERE!!!!!! YES....CANADA POST.....THE WORST POSTAL DELIVERY COMPANY EVER!!!!!!!!!!!!! The tracking number is telling me it won't be delivered until the 8th of April.....SO MUCH FOR OVER NIGHT DELIVERY!!!!! I WILL ENSURE THE COMPANY THE PRODUCT WAS PURCHASED FROM GETS A FULL REFUND OF THE DELIVERY COSTS!!!!!! AND HOPEFULLY THEY WILL BE SMART ENOUGH TO DROP CANADA POST FROM ITS LIST OF COURIERS!!!!!

1
Date of experience: Apr 01, 2021
Elvis
I have been dealing with the Dorchester…

I have been dealing with the Dorchester Ontario Canada Post office for over seven years. I am continually disappointed and frustrated with their customer service. I have the experience of being unwelcome and that I am inconveniencing them. I had operated an online store and refused to provide this location with my business because of these experiences with them. Even now, when I have moved away from the area and attempted to contact a friend, my package was extremely late and the postal staff held the item from my friend without her knowledge. I recommend doing business elsewhere to anyone in the area.

1
Date of experience: Apr 01, 2021
Tweeblue86
ULTIMATE FAILURES!!!!!!!

So Canada Post has proved to be the biggest failure of a postal service ever!!!!! I have had 5 pkgs all arrive through 5 different couriers in Halifax on the 31st of March.....all sent overnight delivery.....GUESS WHICH FAILURE OF A COMPANY CAN'T GET A PARCEL FROM HALIFAX TO PORTERS LAKE IN 1 DAY LIKE EVERY OTHER BLOODY COMAPNY OUT THERE!!!!!! YES....CANADA POST.....THE WORST POSTAL DELIVERY COMPANY EVER!!!!!!!!!!!!! The tracking number is telling me it won't be delivered until the 8th of April.....SO MUCH FOR OVER NIGHT DELIVERY!!!!! I WILL ENSURE THE COMPANY THE PRODUCT WAS PURCHASED FROM GETS A FULL REFUND OF THE DELIVERY COSTS!!!!!! AND HOPEFULLY THEY WILL BE SMART ENOUGH TO DROP CANADA POST FROM ITS LIST OF COURIERS!!!!!

1
Date of experience: Apr 01, 2021
Preston Parker
The Canada Post Web site customs form

The Canada Post Web site for a customs form is terrible. Slow, unresponsive. Would not allow enough characters to put in a suite number. Very disappointing.

1
Date of experience: Mar 01, 2021
Bradley C.
The Canada Post Web site customs form

The Canada Post Web site for a customs form is terrible. Slow, unresponsive. Would not allow enough characters to put in a suite number. Very disappointing.

1
Date of experience: Mar 01, 2021
Patty Howard
Canada Post is a pure catastrophy

Canada Post is a pure catastrophy! They did not accept parcels from Europe in December 2020 and a letter came back to Austria end of Decembet 2020 with the remark "currently no service". It seems they believe the pandemic could be transferred by paper mail! Stupid and unbelievable! I would like to talk with the CEO because I assume, they are just LAZY!

1
Date of experience: Jan 02, 2021
Nelson Carter
Canada Post is a pure catastrophy

Canada Post is a pure catastrophy! They did not accept parcels from Europe in December 2020 and a letter came back to Austria end of Decembet 2020 with the remark "currently no service". It seems they believe the pandemic could be transferred by paper mail! Stupid and unbelievable! I would like to talk with the CEO because I assume, they are just LAZY!

1
Date of experience: Jan 02, 2021
It’s pretty obvious parcels are being…

It’s pretty obvious parcels are being stolen at your Mississauga facility so stop using Covid and the holiday as an excuse for your incompetence! never had an issue with other couriers just Canada post!!!! how can you have packages sitting at your facility for over 3weeks!!! THE WORST!

1
Date of experience: Dec 08, 2020

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