Review Time
The worst post office ever, terrible service, poor customer service, crazy wait lines, they are close more often than open.How can they only be open M-F 8:00-3:00PM, when the majority of people work those same hours. basically one can't pick anything up.This post office and how is running sucks
Canada Post Outlet - WhistlerI needed to return some equipment to shaw cable, who have an arrangement with canada post to do so. I was told to bring the equipment and a code and that Canada post would handle the rest. Apparently not. Was told I would have to pay for packaging (special because good wasn't good enough). I didn't have a printer connected because I was moving so I needed Canada post to print out a shipping label but no they wouldn't do that either until they had approved the package. Basically they were useless.While waiting in the short line several customers in front of me ended up angry with the workers for various reasons. The third person they brought in to speed up the lineup snapped at one of the other employees (in front of the customers) so she "took a break" and stormed off.No customer service, and a toxic work environment from what I could see. If you have alternatives - use them.
Canada Post Outlet - WhistlerI needed to return some equipment to shaw cable, who have an arrangement with canada post to do so. I was told to bring the equipment and a code and that Canada post would handle the rest. Apparently not. Was told I would have to pay for packaging (special because good wasn't good enough). I didn't have a printer connected because I was moving so I needed Canada post to print out a shipping label but no they wouldn't do that either until they had approved the package. Basically they were useless.While waiting in the short line several customers in front of me ended up angry with the workers for various reasons. The third person they brought in to speed up the lineup snapped at one of the other employees (in front of the customers) so she "took a break" and stormed off.No customer service, and a toxic work environment from what I could see. If you have alternatives - use them.
Last year I sent a registered letter to the UK and it did not arrive. Canada Post was unable to track the letter and told me that there was nothing that they could do to help me. Also, for some reason, they failed to deliver an important pension document sent to me by the UK government. Apparently, the same fate has happened to hundreds of other people. Earlier this year, it took Canada Post one month to move a letter from Calgary to Waterloo Ontario. I no longer trust Canada Post.
Last year I sent a registered letter to the UK and it did not arrive. Canada Post was unable to track the letter and told me that there was nothing that they could do to help me. Also, for some reason, they failed to deliver an important pension document sent to me by the UK government. Apparently, the same fate has happened to hundreds of other people. Earlier this year, it took Canada Post one month to move a letter from Calgary to Waterloo Ontario. I no longer trust Canada Post.
This is my third time having an absolutely horrible experience with Canada Post. The first time I ordered, I had a large order of home goods being delivered. I was at home the day of the delivery and the Canada Post agent decided to forego knocking on the door and instead, left a delivery notice stating that I needed to pick up my order. I went to the post office THREE times and stood in 30 minute plus lines each time due to the post office being an extremely busy location. Each time I went, the package had not been delivered to the location yet (despite it being days past the scheduled pick up time). This time, I placed two separate orders from a company that shipped through Canada Post. One was supposed to be delivered yesterday and the other today. Again, I was left two different delivery notices on both days (while I didn't go to work to ensure this would not happen again). Again, the Canada Post delivery man decided to leave a notice instead of knocking on my door. I called Canada Post and spent a significant amount of time on the chat as well, and Canada Post is offering absolutely no solution. Their reasoning is, due to COVID, the delivery driver may not be comfortable knocking on the door. I pointed out that the delivery driver would also have to touch the door in order to leave the notice and questioned how that is any different. She could not provide a response. Sarah was one of the customer service representatives I spoke to and she was absolutely no help and could not be bothered to discuss this situation or take responsibility for it whatsoever. I am so fed up with Canada Post and will no longer be shopping at companies that ship through them for this exact reason.
This is my third time having an absolutely horrible experience with Canada Post. The first time I ordered, I had a large order of home goods being delivered. I was at home the day of the delivery and the Canada Post agent decided to forego knocking on the door and instead, left a delivery notice stating that I needed to pick up my order. I went to the post office THREE times and stood in 30 minute plus lines each time due to the post office being an extremely busy location. Each time I went, the package had not been delivered to the location yet (despite it being days past the scheduled pick up time). This time, I placed two separate orders from a company that shipped through Canada Post. One was supposed to be delivered yesterday and the other today. Again, I was left two different delivery notices on both days (while I didn't go to work to ensure this would not happen again). Again, the Canada Post delivery man decided to leave a notice instead of knocking on my door. I called Canada Post and spent a significant amount of time on the chat as well, and Canada Post is offering absolutely no solution. Their reasoning is, due to COVID, the delivery driver may not be comfortable knocking on the door. I pointed out that the delivery driver would also have to touch the door in order to leave the notice and questioned how that is any different. She could not provide a response. Sarah was one of the customer service representatives I spoke to and she was absolutely no help and could not be bothered to discuss this situation or take responsibility for it whatsoever. I am so fed up with Canada Post and will no longer be shopping at companies that ship through them for this exact reason.
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