canadapost.com

1.1
1.1 Based on 331 reviews

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331 Reviews

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Derick Patterson
There is a class action lawsuit filed against CP

To the other posters on here, I feel your anger and frustration, I am posting on here for the same reasons. CP has the ability to completely cut off it's customers and seem utterly untouchable and unaccountable for their capitalistic, fraudulent ways. Take heart, a class action lawsuit has finally been filed against these thieves. I had to modify the link but just google it if interested, they are seeking 400$ in compensation for anyone who paid for a guaranteed delivery date (Expedited) that was not met. They are committing fraud by continuing to offer and charge for services they aren't providing. CP are failing to take the necessary steps to notify customers of their suspension of guaranteed delivery dates and continue to offer the premium services. lambertavocatinc/class-action-canada-post

1
Date of experience: Jul 11, 2020
Joanna Anderson
TRASH

Totally incompetent company. Incompetent customer service team. Trash, garbage company. Sent a REGISTERED envelope in Vancouver LOCALLY and it took them 2 months to confirm to me they lost it. REFUSED to help - customer service team were rude and would hang up on me with out progressing my complaint. STAY AWAY - use any other private postal service even if you have to pay a little more

1
Date of experience: Jul 03, 2020
TRASH

Totally incompetent company. Incompetent customer service team. Trash, garbage company. Sent a REGISTERED envelope in Vancouver LOCALLY and it took them 2 months to confirm to me they lost it. REFUSED to help - customer service team were rude and would hang up on me with out progressing my complaint. STAY AWAY - use any other private postal service even if you have to pay a little more

1
Date of experience: Jul 03, 2020
Cordelia
Do your job just if you are able to do it

Do your job if you are able to do it. On the contrary, quit itIt's funny to hear the excuse of the pandemic situation to offer a ridiculous service...On June 10th I purchased my item on Amazon.com from the US, and it arrived via PitneyBowes to CanadaPost facility in Mississauga in less than 4 days!Wait! No pandemic problem for them?! It's very strange...Since June 15th (with cleared customs) my item has been stuck somewhere at their facility, and it's still marked as "In transit" with "date pending".They want neither to deliver it, nor allow me to pick it up in person!And in this absurd situation, I spent money to have nothing in my hands!If you are not able to handle your job when difficulties appear, quit it and look for something different on Indeed.ca or Jobbank.gc.ca.---[UPDATE - Sunday June 28th, 4:15 pm]What a funny story!My cousin, who lives with me at the same address, has ordered an item on Friday, so two days ago.Today, a few minutes ago, he received a CanadaPost email saying his item has been delivered!Are you joking?!?!?!---[UPDATE - Sunday June 28th, 9:19 pm]Now you're using the pathetic excuse of the pandemic situation.But in the 2017 what did you use as an excuse?Folks, google "calgary canada post delay 2017"...Do you know what's the truth? That, as I said before, you should look for a different job position because you are not fit to be in this kind of business!Shame you!---[UPDATE - Wednesday July 1st, 10:07 pm]On Amazon it has appeared a new delay date: July 2nd-9th...You are the worst thing that could ever happen, much worse than covid, or ebola, or any other $h*t like these ones.I hope you fail as soon as possible.

1
Date of experience: Jul 02, 2020
B1aCkOuT69
Do your job just if you are able to do it

Do your job if you are able to do it. On the contrary, quit itIt's funny to hear the excuse of the pandemic situation to offer a ridiculous service...On June 10th I purchased my item on Amazon.com from the US, and it arrived via PitneyBowes to CanadaPost facility in Mississauga in less than 4 days!Wait! No pandemic problem for them?! It's very strange...Since June 15th (with cleared customs) my item has been stuck somewhere at their facility, and it's still marked as "In transit" with "date pending".They want neither to deliver it, nor allow me to pick it up in person!And in this absurd situation, I spent money to have nothing in my hands!If you are not able to handle your job when difficulties appear, quit it and look for something different on Indeed.ca or Jobbank.gc.ca.---[UPDATE - Sunday June 28th, 4:15 pm]What a funny story!My cousin, who lives with me at the same address, has ordered an item on Friday, so two days ago.Today, a few minutes ago, he received a CanadaPost email saying his item has been delivered!Are you joking?!?!?!---[UPDATE - Sunday June 28th, 9:19 pm]Now you're using the pathetic excuse of the pandemic situation.But in the 2017 what did you use as an excuse?Folks, google "calgary canada post delay 2017"...Do you know what's the truth? That, as I said before, you should look for a different job position because you are not fit to be in this kind of business!Shame you!---[UPDATE - Wednesday July 1st, 10:07 pm]On Amazon it has appeared a new delay date: July 2nd-9th...You are the worst thing that could ever happen, much worse than covid, or ebola, or any other $h*t like these ones.I hope you fail as soon as possible.

1
Date of experience: Jul 02, 2020
Byron Kelly
Bad delivery

I received a package today and the delivery guy just thought it over the fence and it said fragile on the box way to go Canada Post Belleville

1
Date of experience: Jun 29, 2020
Rosamund Morgan
Bad delivery

I received a package today and the delivery guy just thought it over the fence and it said fragile on the box way to go Canada Post Belleville

1
Date of experience: Jun 29, 2020
Margaret Parker
Terrible scammy system with terrible…

Terrible scammy system with terrible customer service. I hope they privatize the mailing system so it puts you guys out of business.Never again will I go through Canada Post to ship anything and Il make sure that friends and family know the severity of how crooked and flawed your system really is.

1
Date of experience: May 12, 2020
Paris B.
Terrible scammy system with terrible…

Terrible scammy system with terrible customer service. I hope they privatize the mailing system so it puts you guys out of business.Never again will I go through Canada Post to ship anything and Il make sure that friends and family know the severity of how crooked and flawed your system really is.

1
Date of experience: May 12, 2020
Hilary
What's the point of charging express…

What's the point of charging express shipping when regardless of shipping method it's not going to come for 1 - 2 weeks after the expected delivery day... Every single time I receive a package through Canada Post it's an issue.

1
Date of experience: May 08, 2020

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