Review Time
I have placed an order 10 days ago, still waiting to be delivered as the order arrived in their depo 4 days ago. I am still checking on the app to see if somehow someone will scan and deliver my products. I've tried to contact customer service, I waited for 20 minutes for someone to take my call, but they hang up on me. Do not use this company, I cannot believe they are still on the market! Worst company!!!
Worst private delivery company. Worst employees in the industry. I guess all wastes from other companies are hired by UrgentCargus. They don't deliver, they don't collect, they mark your order in the system as cancelled without contact you before or even come to your address. I wonder how they're still in business yet.
Worst company ever. They receive goods from other countries and they send back without delivering them. It is the second time when I have the same problem - my goods are not delivered, they only lie about wrong recipient address, but I didn't receive any call or message. They just want to receive money for transportation. Waste of time - if you see Urgent Cargus, better don't make an order because it will not arrive.
I don't even know where to start.. Zero stars would be too much. Wondering as to why they keep the packages in their warehouse for days?? Do they open them and replace with bad items?? They lie saying "attempted delivery".. They lie and don't do their jobs, should be fired until honest people will replace them!!
I would give them zero stars if I could! Unfortunately I received goods via Cargus many times and NEVER had a single positive experience with them. Last one: one very urgent package sent from Cluj to near Odorheiu Secuiesc took TWO WEEKS to arrive!!! Unbelievable!!! Why are they still in business????
I got a package got sent from a site. The actual site has a contract with them and I didn't have any other option for delivery. After 1 day I receive a mail from that site saying they prepared my package and wait for Cargus to come and pick it. Two days later I call at the client service from that site and they tell me that Cargus picked the package but they didn't activate the AWB. The next day I get a message that the package arrived at their deposit in my town and I have 5 days to collect it. I arrive there and one guy tells me that the package is at the driver and I should have called the driver. How was I supposed to call the driver when no phone number was provided?
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