Review Time
I am a company who chose to collaborate with cargus based on the stories they told me during the phonecalls (fake stories). They sell an offer that is not real. It doesn.t correspond with the reality. The lady at the phone told me we can sign a contract for 50 packages delivered per month, if it is too much for us we can change the contract for 30 packages delivered per month. When i started the company we.ve have had less that that so i contacted the lady who called me initialy regarding the chance of delivered packages number per month and she tells me it is not possible to decrease the number of packages, only to increase the number. And she is the same person who sold the initial offer to me, basicaly the person who lied to me in my face and she tells me, it is not true that she lied, the conversations are recorded. I ask for the recordings and guess what...no answear. Nothing. I insist and i insist and nothing. I do not recommend working with this company, never. And guess what is written in the contract: you cannot change your mind and cancel the contract or change the monthly number of packages. Basicaly everything was a huge lie. I recommend to everyone having this issue to make a complain, i will personaly do. Lots of them. Untill the contract expires or untill they give me back the money i threw back on the window based on the lies they told me.
The couriers never attempt to make the delivery and then you receive a message to pick up the (already paid) packages from their deposit, in another city!Ask before ordering something if the sender collaborates with Cargus and avoid at all costs!
Bad communication, bad services and time wasters. I wasn’t at the location when my package should arrive and the courier didn’t want to leave it to the closest Cargus Ship & Go point (he lied saying that place is full of packages, yet he didn’t go to check-as a little context I often receive packages there and there’s always enough space). He said he will deliver it tomorrow at the initial location. He never did. Moreover, on the AWB it said it was delivered on the ship & go a day before. I went there, no package (also no sms saying that the package arrived. I tried contacting them via phone, no answers. Tried sending them a mail, same result. They will respond on Facebook, only to say that the package already arrived at the location and was sent to the expeditor and I should contact the expeditor so they could send the package back. That didn’t make sense, how can it arrived at my destination while also being sent back?
Package delivered from Germany to Romania. Transit period from Germany to Romania, took couple of days, but the internal delivery is still unknown…why? Package arrived in Romania - Bucharest (destination wharehouse) on 26th of December and on 3rd if January the package is still not delivered, still in their deposit. Tried to use Support Chat and asked if i can pick up personally the package from their warehouse, they said yes, just wait their confirmation via sms/mail, never received anything…called them after couple of days asking the resolution time of my request, the lady i spoked with said that she will send a new request, because she is not finding any request on my name.So, discussions with customer support where you are asking them to do something, is not a problem solver.Delivery, who knows when…will continue with a complain to local regulator.Try to avoid Cargus as much as possible.
Claim your business profile now and gain access to all features and respond to customer reviews.
CARGUS - Romanian Courier - Transport de marfa si curierat rapid
nutritionfacts.org
www.pandorabeauty.com
leprestore.com
gifthampersinternational.com
wall.revenueuniverse.com
relip.co
britishhairclinic.com
westendoutings.co.uk
gamersupps.gg
penderyn.wales