caseles.com

2.3
2.3 Based on 91 reviews

Striving for Excellence in Quality At CASELES, we're passionate about crafting high-quality phone cases that not only protect your device but also enhance your overall experience. Our team of tech enthusiasts, designers, and engineers collaborates to crea...

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Average Rating

2.3

/
5

91 Reviews

5 Star
25%
4 Star
5%
3 Star
2%
2 Star
4%
1 Star
63%

Filtered Reviews

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Review Time

Eileen Flaxman
Item does not charge wirelessly

Item does not charge wirelessly. Contacted them but in order to get a $40 refund they want it shipped to CHINA FOR $50! Horrible company! NEVER BUY FROM THEM! You have to pay for shipping returns to Hong Kong! No free labels. A return costs as much as the purchase. All designed to keep your money. No USA returns. Products are garbage! DO NOT BUY FROM THEM!

1
Date of experience: Aug 29, 2025
Jack Anderson
This was a very satisfying purchase

This was a very satisfying purchase. The leather is skin-friendly, scratch-resistant, and provides comprehensive protection for your phone.

5
Date of experience: Aug 25, 2025
Lily Warren
The entire shopping process was smooth

The entire shopping process was smooth, the website was user-friendly, and the shipping was fast. I was completely satisfied!

5
Date of experience: Aug 20, 2025
Khurram A
They sent me wrong case after 2 weeks

They sent me wrong case after 2 weeks. Not at all what I ordered and expected. I sent many emails to their support and whatapp number but no response. They pretend to be based in the US but I doubt it. Never again!After there reply, I have made numerous attempts to contact them to send me the right case. It has been 3 weeks and I have not received a reponse or the correct case. The wrong case they sent me is available at Temu by the same seller for a lot less cheaper. Save your money. Do not buy at this website 🙄

1
Date of experience: Aug 20, 2025
Donna Knowles
Dont use this business

Dont use this business, they charge you, then you follow up and they request you last four digits of your card. If I paid with my card, you have my number,

1
Date of experience: Aug 14, 2025
Jessica Marie
The shipping was fast and the delivery…

The shipping was fast and the delivery time was reasonable. The product and service were everything I expected. Highly recommended!

5
Date of experience: Aug 02, 2025
Tigerlily J.
I have been SCAMMED

I have been SCAMMED. The quality of the case was substantially lower than what was advertised. It was supposed to be metal but was cheap plastic. Not worth the premium price I paid. I emailed support and the 60 day warranty has a number of strings attached: you have to pay to ship it all the way back to China. Buyer beware, no not buy!!UPDATE: They offered me 15 dollars to take down my review and give them a 4 star review. This company is a JOKE.

1
Date of experience: Jul 29, 2025
Azerpro1
The leather case I chose for my Galaxy…

The leather case I chose for my Galaxy S25 is of excellent quality. The leather is sturdy and durable, providing ample protection for everyday use. The website's service was attentive.

5
Date of experience: Jul 22, 2025
PJ85
Return policy stinks ++++

I ordered an item and the wrong item was sent.i was offered return item or receive 50% off new order. Because of their return policy(return to China I accepted the 50% off and reordered) wrong item sent again. I now have 2 items I cannot use so I grabbed the bull by the horns and sent both items back for a total price of $ 69.00. Still no refund or even correspondence after several email attempts.DO NOT BUY FROM CASELESSI tried calling WhatsApp #, does not exist

1
Date of experience: Jul 08, 2025
Jemma Foster
Terrible company

Terrible company! They sent the wrong size case and expect me to pay to send it to China. They said then they'd replace it, after they receive it back. I won't pay to send it to China when it was their mistake and they said I couldn't send it to their Florida location! I believe the Florida location is bogus.

1
Date of experience: Jun 30, 2025

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Business Details

  • Striving for Excellence in Quality
    At CASELES, we're passionate about crafting high-quality phone cases that not only protect your device but also enhance your overall experience. Our team of tech enthusiasts, designers, and engineers collaborates to create innovative solutions that adapt to the changing needs of our customers.

  • email support@caseles.com
  • call +14062196505
  • language https://caseles.com

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