Review Time
Wow the reviews here are really horrible, I'm very new so just reviewing based on Gameplay. I spent 10 for 20 and was winning well but then it just wouldn't hit anymore. After reading some of the reviews I'm scared to put more money but I'll think about it. I do see some have cashed out. New Casinos have some issues so I'm still going to do 4 stars because this isn't the first time I've lost on my first deposit. If I decide to play and deposit again and lose or win or cash out I'll update 5 stars. I'm not going to do less because I wasn't lucky. The games are fun but please do work on the win/lose ratio. I saw so many comments on customer service. I had to contact customer service and I actually spoke to someone really fast so I'm not sure what that's about. He was super nice and helpful and that's what got them 4 stars. I'll update 5 when I cash out. Test these for yourself sometimes. You can't always go by the reviews. I'm sorry to those who had such bad feelings. I hope that they reach out to their customers and pay them. It'll keep them with paying customers if they honor their payments. But I saw one complaint about having to play through, well most are like that. So you're not gonna like any Casino
Rate better to those who have cashed out. Thank you to great customer service!
Wow the reviews here are really horrible, I'm very new so just reviewing based on Gameplay. I spent 10 for 20 and was winning well but then it just wouldn't hit anymore. After reading some of the reviews I'm scared to put more money but I'll think about it. I do see some have cashed out. New Casinos have some issues so I'm still going to do 4 stars because this isn't the first time I've lost on my first deposit. If I decide to play and deposit again and lose or win or cash out I'll update 5 stars. I'm not going to do less because I wasn't lucky. The games are fun but please do work on the win/lose ratio. I saw so many comments on customer service. I had to contact customer service and I actually spoke to someone really fast so I'm not sure what that's about. He was super nice and helpful and that's what got them 4 stars. I'll update 5 when I cash out. Test these for yourself sometimes. You can't always go by the reviews. I'm sorry to those who had such bad feelings. I hope that they reach out to their customers and pay them. It'll keep them with paying customers if they honor their payments. But I saw one complaint about having to play through, well most are like that. So you're not gonna like any Casino Rate better to those who have cashed out. Thank you to great customer service!
Absolute scam WARNING! never put your own money into this site I bought $60 dollars of coins with my own money no bonus money nothing and turned it into a $126 playing roulette and I did all the verification they needed to redeem and then when I went to redeem they banned my account for "winning to much" basically the real reason was my betting patterns "violated terms of service" which is the dumbest thing I have ever heard do not play on this site they will never honor redeems!!
They give you money for signing up but then you can't play that money they give you except on certain games for their playthrough requirements. Sounds like a rigged site I know they all are but this more than others. Don't waste your money or time. One more site I'll never go to again.
I am formally escalating a withdrawal processing error on my account.I am fully KYC verified and have previously received multiple successful withdrawals to my verified bank account. Despite this, my most recent withdrawal was processed to an unverified prepaid card that was only ever used for deposits and is not a withdrawal-eligible method.To be clear:My account is fully verifiedI have an established history of verified bank withdrawalsThe prepaid card used was not verified and deposit-onlyI did not request or authorize this withdrawalProcessing a withdrawal to an unverified, ineligible payment method constitutes an internal payout error and a failure of standard KYC/AML withdrawal controls.I am requesting:Escalation to Payments and ComplianceWritten confirmation of the status and location of the misdirected funds, including the transaction ID and processing dateReprocessing of the withdrawal to my verified bank account or restoration of the funds to my account balance for proper withdrawalI expect written confirmation of escalation and next steps within a reasonable timeframe. If this cannot be resolved internally, I will proceed through formal external complaint channels.
Absolute waste of time and the whole experience screams scam. I reached out to them to close my account and requested a refund of all purchases after I realized this was not a legit site. They had me jump through HOOPS verifying my account just to deny me the refund (quoting their TOC of course) and say they will “look into” closing my account. Absolutely unacceptable. I plan to file a complaint everywhere I possibly can.
Customer service is a JOKE!!! you talk to this bot that repeats the same thing over and over. Won 1 time and after that couldn't even get a decent bonus. Games are sucky and you're going to be out of way more money than you win...even betting the minimum. Totally horrible 😡
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