championwindow.com

4.1
4.1 Based on 2.1K reviews

With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed b...

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Average Rating

4.1

/
5

2.1K Reviews

5 Star
69%
4 Star
7%
3 Star
2%
2 Star
3%
1 Star
18%

Filtered Reviews

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Review Time

sherlyn
Windows great

Windows great. Love warranty. The guys who put them in did a fantastic job Jose and Jacob. Great guys informative after job complete. Made sure we knew how to open and close and lock. Made sure everything was clean including window. Clean up after themselves and couldn't have asked for a better crew.

5
Date of experience: Aug 22, 2024
Damian provided a great presentation!

Damian provided a great presentation!

5
Date of experience: Aug 22, 2024
Dora R.
Patrick was very thorough in his…

Patrick was very thorough in his presentation and knowledgeable of your products.

5
Date of experience: Aug 22, 2024
Hector
Windows great

Windows great. Love warranty. The guys who put them in did a fantastic job Jose and Jacob. Great guys informative after job complete. Made sure we knew how to open and close and lock. Made sure everything was clean including window. Clean up after themselves and couldn't have asked for a better crew.

5
Date of experience: Aug 22, 2024
Hailey Brewer
Very good job!

5
Date of experience: Aug 22, 2024
Charlene
Worse experience- poor product!

The entire project has been a nightmare. Windows delivered 2.5 months late. Installed crooked. Clue and chalk all over them! Screen mesh loose and after they took them in for repair, i still don’t have them back after several weeks. Most importantly, the first rain storm and water is pouring in by the buckets! Save yourself the trouble and go with someone else.

1
Date of experience: Aug 22, 2024
Michael Pilgrim
Rep Claims They Can't Stop Junk Mail

I called this company to ask them to remove me from their mailing list but the representative claimed they could not do that. The rep also failed to direct me to a corporate number. Someone from the Champion Windows & Home Exteriors team has seen this review, reached out to me, and manually removed me from the mailing list. I give them points for that, and I'm grateful, but it shouldn't take complaining on a third party site to get your attention.

3
Date of experience: Aug 18, 2024
Mikey
Rep Claims They Can't Stop Junk Mail

I called this company to ask them to remove me from their mailing list but the representative claimed they could not do that. The rep also failed to direct me to a corporate number. Someone from the Champion Windows & Home Exteriors team has seen this review, reached out to me, and manually removed me from the mailing list. I give them points for that, and I'm grateful, but it shouldn't take complaining on a third party site to get your attention.

3
Date of experience: Aug 18, 2024
Kevin Marik
Horrible service

Horrible service. We were told when ordering windows would come in about 4-6 weeks. Then when they measured turned into 6-8 weeks. Mind you this was 5 days later. Then we sent probably 2 dozen emails over the course of 5 months trying to get updates with no response. Then we finally threatened legal action next thing you know our windows are in and ready to be installed. Literally 4 days later after our threat. Then comes the install, 1 window ordered wrong, 5 screens damaged, sliding glass door screen was so bent the installers were jumping on it in my driveway trying to bend back. The handle fell off immediately when my son touched it. Every window also has caulk slopped all over it. Several other issues but getting nitpicking. Overall do not purchase from champion I have never regretted a purchase more.

1
Date of experience: Aug 17, 2024
Gus Wright
Horrible service

Horrible service. We were told when ordering windows would come in about 4-6 weeks. Then when they measured turned into 6-8 weeks. Mind you this was 5 days later. Then we sent probably 2 dozen emails over the course of 5 months trying to get updates with no response. Then we finally threatened legal action next thing you know our windows are in and ready to be installed. Literally 4 days later after our threat. Then comes the install, 1 window ordered wrong, 5 screens damaged, sliding glass door screen was so bent the installers were jumping on it in my driveway trying to bend back. The handle fell off immediately when my son touched it. Every window also has caulk slopped all over it. Several other issues but getting nitpicking. Overall do not purchase from champion I have never regretted a purchase more.

1
Date of experience: Aug 17, 2024

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Business Details

  • With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.

    Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.

    Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.

    We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more

  • email nationalcustomercare@getchampion.com
  • language https://www.championwindow.com

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