Name: cheapoair.co.uk
Telephone: 2035148100
Rating: 4.0

SydanLumi55 Guest

7 years ago

Highly recommend

Nice and friendly person thanks

Date of experience: Jan 05, 2019

Maude Carter Guest

7 years ago

Quick review

quick, friendly and can always be trusted to provide the perfect deal.

Date of experience: Jan 02, 2019

Holly Ross Guest

7 years ago

Unclear information which led to a…

Unclear information which led to a cancellation which eventually cost me £75 after I haggled from the £150 requested. I have used Cheapoair many times in the past but will never use them again. I understand as cheap o air have replied that there are terms and conditions. But this error was ten minutes old when I sought to rectify it. And again I was mislead into thinking that everything was ok. It was at my expense lol. I might add that the agents were very polite and we're sorry that they were unable to do anything for me because of company policy. Only the first agent was unclear in his exlaination of what was going to happen should I change the details of the erroneous flight. Once again this mistake was noticed the moment I printed off my flight details. I had booked a hire car also and needed two more days added because of the mixup. I paid 176.15 dollars deposit which I stood to lose had I cancelled. So I left it as it was and forfeited the extra days. I cannot understand how they can break policy and reduce my cancellation fee yet not wipe it out since I WAS a frequent flyer with them. So. Wearer of offers coming up after you put your desired dates in as the days may not. E what you require.

Date of experience: Dec 21, 2018

Arnaut Guest

7 years ago

I have used Cheapoair a number of times…

I have used Cheapoair a number of times for UK to USA roundtrip fares. I have always been impressed with the service. I just booked my next flight for September 2019. I was a bit frustrated for the first time ever. The booking process kept timing out on me as I was trying hard to make sure all my details were correct. With only a few seconds left I misspelled my first name Michael and put Micheal.It cost an extra 40 Pounds Sterling Just to correct the error. I think that is excessive and not being sure whether that is an airline charge or a charge initiated by cheapoair, I'll leave it at that. Your sincerely,Michael J Griffith.

Date of experience: Dec 18, 2018

Glynis Powell Guest

7 years ago

I phoned Customer Services and held on…

I phoned Customer Services and held on for 45 minutes. As I was paying for the phone call I put down the phone. Not good enough.

Date of experience: Dec 15, 2018

SB81 Guest

7 years ago

Yes that so good

Date of experience: Dec 07, 2018

SL Guest

7 years ago

Amazing service..

Amazing service... thank you for all your help

Date of experience: Dec 06, 2018

Marcus Barnes Guest

7 years ago

INFORMATION IS NOT PROVIDED DURING…

INFORMATION IS NOT PROVIDED DURING TICKET BOOKING.SHICKING TO BE TOLD AFTER PAYMENTS ARE MADE THAT ONLY 1 PIECE OF CHECK IN LUGGAGE ALLOWED.BETTER TO TRY MOMONDO CHEAP FLIGHTS

Date of experience: Nov 22, 2018

Nowell R. Guest

7 years ago

This is the second time we have used…

This is the second time we have used Cheapoair and we have always been pleased with their customer service. Everything is as we expected for our flights. We would highly recommend them.