Review Time
I made the mistake of not reviewing this company before booking. Within Minutes I got the bait and switch call and they could get me baggage and onboard meals if I rebooked> However it would quadruple the price. Which would make it double the typical price of Expedia. Got continual calls, finally {within 24 hours called my Visa provider and found they had not charged the card "yet" so blocked the card and found out in that if Cheap Veulos attempts to charge the card, it will show up. Eventually I will have to reinstate the card to book a new flight, there lies the problem they still have my visa details. I am hoping that calling them out nearly immediately as an obvious scam and threatening to go to industry complaint division might have scared them off. Heres hopin!
IF THERE WAS SUCH THING OF A ONE STAR I WOULD RATE IT AS SUCH. POOR HANDLING OF CUSTOMER SERVICE. POOR MANAGEMENT. LACK OF RESPECT FOR THEIR CUSTOMERS. THE MANAGER I SPOKE TO WAS UNPROFESSIONAL AND RUDE. DONT BOOK THEM. HIGHLY DONT RECOMMEND.
Avoid this service. We purchased tickets for a flight, and the price seemed unrealistically low. The next day, we were told the ticket did not include luggage, and we had no option to purchase more, even at the airport. We contacted the airline and found out they had no reservation for us. After paying for a non-refundable fare, we had to cancel our credit card to protect ourselves against fraudulent tickets. This service is a scam, and it’s concerning that others may be affected by these practices.
Stay away from this service. We purchased tickets for a flight from a city to a destination, and the price seemed unrealistically low. The following day, we were informed that the ticket did not cover any luggage, and the fare we paid also did not allow for the purchase of extra luggage, even at the airport. They suggested we buy a more expensive ticket if we needed that option. When we contacted the airline, they had no record of our reservation. After paying for a non-refundable fare, we had to cancel our credit card to avoid being charged for tickets that were never confirmed. It's alarming to think others might fall victim to these fraudulent practices.
Avoid this website at all costs! I would give zero stars if possible. After purchasing a round-trip ticket, I received a call stating that there was a high chance my flight date would change, and I would need to pay an additional fee to secure my travel date. They offered no option for cancellation or refund. The service was appalling; I was hung up on when I sought clarification. This is a complete scam! Don't waste your time trying to reason with them; contact your bank immediately to dispute the charges and alert the airline about this situation.
I purchased a ticket and went to the airport, only to find out that I had no flight booked. This company took my money and failed to deliver the most basic service. There was no notification, no explanation, and no accountability—just stress and wasted time. This is unprofessional and unacceptable. I strongly advise anyone considering this company to think twice.
These individuals are not booking agents; they are scammers. They promote 'cheap tickets' that are never actually available and are only interested in taking your money. Potential buyers should be cautious and steer clear of these fraudulent practices.
I am dissatisfied with this service. I bought flight tickets from this website for the first time, attracted by the low price. However, I received an email stating my confirmation was pending and that I needed to call them. After providing my information to multiple representatives and being put on hold, I was informed that my tickets had 'restrictions' requiring me to arrive at the airport six hours early and prohibiting carry-ons. I didn't see these restrictions mentioned on their website. Ultimately, my only options were to cancel my flights or pay double to upgrade. I feel misled and will not use this service again.
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