Review Time
One Star – Avoid This Seller This has been one of the most disappointing online shopping experiences I have encountered. 1. Terrible design and fit, low-quality material.
The item I received was poorly constructed, unattractive in design, and did not match the quality advertised online. The fabric felt inferior and the sizing was completely wrong. I adhered to all the return guidelines provided and even got an email confirming that my refund was on its way. However, that refund never materialized. This seller has a concerning number of one-star reviews, and now I see why. I have been out $169.07 since February 2025. I have proof of return, written confirmation from the seller, and all documentation has been submitted to a payment platform. I have also reported this seller to the relevant consumer protection agencies. I will continue to pursue this issue until I receive the refund I am entitled to for a product I returned according to their own policy. If this is not resolved, I am ready to explore further actions, including legal measures for unfair business practices. CAUTION: Do not purchase anything from this seller unless you are prepared to risk losing your money.
The quality of the swimwear I ordered is excellent! I ordered the wrong size by mistake, but the customer care crew was fantastic; they delivered me the right size while allowing me to keep the original. Everything now fits flawlessly. Extremely pleased with Chiclody!
I’m really disappointed with this website. It’s very hard to contact them, and their customer service takes a long time to reply. I didn’t like the dresses — the sizes are not good, and the quality of the pieces is bad. I wanted to return the dresses, but they don’t offer a pickup service; I have to ship them myself and pay for the shipping costs, unlike other websites. This is my first time ordering from them and definitely the last. A very bad website.
Bogus company i would never do business with them ever again, dishonest, item didnt come ontime , i asked them not to ship,becuase they shipped late and i wouldnt get item ontime, they shipped anyway, and item was garbage fabric , horrible experience i shipped item back they charged restocking fee, very not trustable company,
I purchased a dress on the website. When I finally received, after paying for countless delivery/customer expenses, it was a total disappointment. The product is completely different than the pictures on the website. Very bulky, wrong size, cheap ugly material. But the worse part is the customer service. I have been dealing with them since 2 weeks now trying to return the item and they really make it impossible. The provide a US return address with a Chinese telephone number. The delivery company cannot proceed with the delivery cause OBVIOUSLY they need a local (US) number to contact the consignee during delivery. They are refusing to provide a telephone number. And because of this, my package is stuck in the warehouse since days and every day cost me money. I have been trying to ask for this telephone number multiple times and every single time either they ignore or they answer something totally not related to my query blaming me cause they cannot track the package. Not to forget that when you place an order, during check out they even dare to ask for TIPS!!! Horrible experience.
Cheap nasty products that don't match the photos, colours or descriptions. Return shipping is super expensive and even when you do return the item , they pretend you haven't returned it. I have been chasing this company for many months trying to get my money back after its return. They kept r pretending they couldn't see the photos etc or shopping receipt. Eventually came back saying they will refund me but PayPal was stopping the refund. Asked for a direct refund and then they offered a voucher , even though they had stated they would refund me if I returned the item. Stay away. Scam scam scam.
After weeks of waiting and returning the dress I still have not heard anything from the company. The dress was WAY too small and miss labeled for size. Terrible customer service. If I hear back from them and the issue is resolved I will re write this review. I am very very disappointed and out over 200 dollars.
Its bohemian-inspired clothing was perfect for my beach getaway! The fabric is light and breathable, making it ideal for hot weather. It is not only quite comfortable, but it also looks really fashionable. I wore it to restaurants and to pictures by the water, and it looked great. The styling was pretty understated, which I really adore. Without a doubt, I'll bring it along on my next trip.
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