chicmatchy.com

1.6
1.6 Based on 54 reviews

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Average Rating

1.6

/
5

54 Reviews

5 Star
13%
4 Star
2%
3 Star
2%
2 Star
2%
1 Star
81%

Filtered Reviews

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Review Time

Isla Matthews
Great quality, true to size.

Very Cute and so soft size fit my family perfect will definitely buy again

5
Date of experience: Nov 09, 2025
Shannon Rigsby
Zero stars

Zero stars, product was not as in photo, itchy, wrong size. When I tried to get a refund or exchange, they charged me for another set of pajamas and never sent them, I’ve been double charged and only received one order and the first one not correct. I’ve tried for a year to get my money back. They wear you down and won’t refund you or exchange. PJ were so expensive and terrible customer service

1
Date of experience: Sep 28, 2025
Michelle N.
If I can give them a no star then I…

If I can give them a no star then I would because one star is too much for this entity. They failed to deliver on the product we ordered three months ago. When I contacted them about it they tell me it was shipped, it cannot be cancelled and send me a tracking number. After several months of them providing different tracking numbers and not receiving the products, I requested a full refund. They will not give me a refund to make it right. Of course, my multiple requests for a refund was refused and still no product has been delivered. Horrible customer service. I would never buy from them again nor recommend their services.

1
Date of experience: Aug 05, 2025
GW70
Be honest

Be honest. I placed two different orders and have yet to receive anything from them .when I asked paypal to get involved two later that told paypal that they have been delivered. Anyone who knows it take more then two days to just to go through coustoms. So just ne honest that you just kept the money and don't care about anything. This shows that this company is a ripoff and a scam.

1
Date of experience: May 16, 2025
Hunter Morgan
buyer beware this place is a scam

absolutely the worst customer service. This place is a scam. I bought a hat and it came bent and damaged. Very low quality. I asked for a return address and label zero response. Do not buy from them. This place is a scam.

1
Date of experience: Apr 01, 2025
Frank Howard
After taking 4 months to arrive

After taking 4 months to arrive. I am terribly disappointed. I bought 2 hats from these thieves. They are so cheap I would embarrass myself if I tried to give them away. They advertised them as Borsalino hats. They turned out to be nameless knockoffs. I didn't know companies could lie like that, and get away with it. I've reevaluated my online shopping habits after this. I feel robbed and violated. DO NOT BUY ANYTHING FROM THESE THIEVES!

1
Date of experience: Mar 01, 2025
Scarlett Foster
Buyer BEWARE! Waiting $350 refund

I paid over $300 for family pj's and they did not come until January. I asked for Refund and they offered a discount for next year and keep pj's but I decided I wanted a refund. I paid to return then $28.75 and they received it 3 days later to which the have confirmed receipt. They said they would refund but it will take 15 business days. That was 4 weeks ago. I've reached out again yesterday to get a staus update and have not heard back. DON'T BUY FROM THEM!!! I'm still trying to get my $$$ back!

1
Date of experience: Feb 26, 2025
Elizabeth Lewis
Horrible company

Horrible company. Bought Christmas pajamas mid November and did not receive until mid January. They offered me only 5% refund at first. I paid $180! I have to pay the full return price to return items that they didn't send on time. I can't use them next year because they say 2024 on them. Horrible customer service. Won't give you your money back. STAY AWAY

1
Date of experience: Feb 12, 2025
Mark Price
CHICKMATCHY IS A FRAUD THEIR HATS ARE…

CHICKMATCHY IS A FRAUD THEIR HATS ARE NOT HAND MADE. CONSTRUCTION. CROOKED SEAMS, CHEAP POOR RIBBON.THEIR HATS ARE WORSE THAN WALMART CLEARANCE REJECT RACK. THEY LIE AND SAY IT TAKES 6-8 TO MAKE THE HAT. THOSE WEEKS FOR WHAT? TELLING LIES? THE IMAGESDE ON THE PHOTO FOR AN ITEM IS TOTALLY FALSE. THE PRICE IS OVER INFLATED. THE PROCESS WENT FROM DECEMBER 21, 2024 TO FEBRUARY 13, 2025.

1
Date of experience: Feb 12, 2025
Roderick Ross
Chicmatchy is a complete scam

Chicmatchy is a complete scam. They advertise brand name products then ship cheap imitations from China many weeks later. In my case, they damaged the item with the packing by smashing it into a box too small for it. They offered only a 5% refund. They up it to 20% upon further complaint but I will not accept it. They should do a full refund! DO NOT BUY FROM CHICMATCHY

1
Date of experience: Feb 10, 2025

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