Review Time
I purchased a Datejust off the website. The images were different than what I recieved but I can not complain. The case is nice and heavy with a great shine to it. I have seen people complain about the band; I have no issues with it.The shipping times were a little extended due to the holidays, so make sure to plan accordingly.The customer support was very helpful, and if I had any questions, they were answered. I am quite satisfied with my watch and would purchase from here again.
These are scammers who steal your money, false return/exchange promises, cheap looking fake plastic watches. They pretend your shipment didn’t get returned and then they gaslight you for 6 months. The shipment won’t arrive for a full 2 months and then you’ll have another 4 months of issues. DO NOT BUY FROM HERE. Might as well donate your money to charityUPDATE: They keep trying to remove my review and suggest it’s intended for another business. Typical behavior of con artists who know they are not worth $1.UPDATE 2: Your policy is worse than that of thieves. You don’t honor any returns or exchanges and you certainly don’t accept them even after months of trying to.
I ordered a watch on Nov 30th, never received any updates on my order other than the order was placed. I paid for expedited shipping. I have reached out to the company multiple times and have never received a response. I'm very disappointed as this seemed to be one of the more trustworthy online mod watch shops.
I didn't buy anything yet, but I love this provider already. I contacted them since I could not ship the watch to my province, but after contacting them (took only few hrs to respond), they have fixed them for me. I will definitely buy from this provider. Much love to that support.
Jubilee bracelet broke while I was typing. I had only worn it a handful of times. I was extremely careful in my handling of this (and all of my) watches. ADDENDUM AS OF 11/25/2025: I had originally posted this review with a pseudonym for fear of reprisal from the company Circa Watch Labs for posting a negative review. Well, sure enough, he did retaliate against me by "doxxing" me: Circa Watch Labs (CWL) posted my personal info in the reply to my review. Luka from CWL said he posted the customer's information because it didn't match and that he doubted that "Nathan" was their customer. In that case, WHY DID YOU POST the PERSONAL INFO of your customer?If this is how you treat paying customers, how do you treat others? Also, your initial response was so rude (and absolutely in the wrong) when you claimed I was lying when I said that your cheap watch bracelet broke. Luka said that for a bracelet to break "would be strange and unheard of." Well, maybe your bracelets are of very poor quality then. So I then sent you pictures of the broken watch. You have reviewed the pictures and told me you would send me a piece to fix it. I would never do business with this company.
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Circa Watch Labs is an independant watch customization store that offers homage watches made with aftermarket movements and parts, sourced from various third-party suppliers.
CIRCA WATCH LABS is not affiliated with any brands shown nor manufactures the original parts used.
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