circawatchlabs.com

3.8
3.8 Based on 65 reviews

Circa Watch Labs is an independant watch customization store that offers homage watches made with aftermarket movements and parts, sourced from various third-party suppliers. CIRCA WATCH LABS is not affiliated with any brands shown nor manufactures the ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.8

/
5

65 Reviews

5 Star
63%
4 Star
6%
3 Star
0%
2 Star
6%
1 Star
25%

Filtered Reviews

Filter Reviews

Review Time

BR93
Not so great experience

Not the type to go ahead and leave reviews often and there might be watches they sell that are great however, I have had less than a positive experience. Bought a DayDate mod during christmas to find the that the movement breaks within two weeks and the hands are pressed on too tight and get caught on the dial and are scratching a circle around the middle of the dial near the pinon. After contacting support, it seemed to be promising that they can help me out just to find that they sent me a new watch without even letting me know they would but of course, it had a completely different color dial then the original watch I order. Tried contacting them again this week but no traction yet. Will gladly leave a less scathing review if we can get the sorted as it is rather frustrating to walk around wearing a broken watch you want to show.

1
Date of experience: Jan 21, 2025
Pixie J.
Turned out perfect

My watch came in and it turned out beautifully. Very happy with my piece!

5
Date of experience: Jan 18, 2025
Elmo Barnes
The watch is nicer than expected

The watch is nicer than expected. It came with a tool to shorten the links but it didn't come with any instructions on how to adjust the time, date, and day. I eventually figured it out.

5
Date of experience: Jan 03, 2025
Nathan Glover
Still not received the watches😤😡

1
Date of experience: Dec 17, 2024
Fleic87
Disappointed in the quality

Disappointed in the quality. Watch is nowhere near as what is shown. It’s also difficult communicating with their customer service as the blame is shifted on the customer instead of accomodating me and finding a solution

1
Date of experience: Dec 14, 2024
Gerald
Trust the process

So I was sent exactly what I ordered. It not only meet my expectations but exceeded them. I’m very happy. Yes it took a little longer to be built, shipped and delivered, but when I got it I was thrilled. Trust the process and you’ll be more than happy on your purchase.

5
Date of experience: Dec 09, 2024
Orlando
I did not receive the watch that I…

I did not receive the watch that I ordered. It has also been very difficult to contact anyone to help resolve these issues.

1
Date of experience: Nov 18, 2024
Nicki Taylor
Great customer experience

The customer service is beyond great!

5
Date of experience: Aug 09, 2024
Woodcool00763
No UK Returns

They won't let you return the item if you are in the UK if you decide you don't like it. Edit: They also tried to claim this review was for the wrong company i.e., to get it removed from Trustpilot.Edit 2: Their reply here, that they have no contact, is false. I spoke with Luka, who may be L in the response below. My name is here, so they could search their inbox.

1
Date of experience: Jul 26, 2024
Sibyl Wright
I have bought multiple watches from…

I have bought multiple watches from them. Always the quality exceeds the price point. Reason I keep coming back. I ordered a watch not too long ago and received it yesterday. I put it on and was like woah 😍👌 I went back on their website and pre ordered another while still wearing the first one on the spot lolI realized the first one had chrome hands and the second I ordered had darker hands. I thought the chrome went better with the shiny watch. So I sent an email this morning to ask if there was a chance to switch to the chrome on the new order.I was surprised to see a fast response and the answer to be “yes” they will have it switched out before it is shipped 10/10 service and 10/10 quality This should be your watch plug with a huge selection on fire watches and incredible service to back it up Thank you guys!! 🙏 Really appreciated

5
Date of experience: Jun 21, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Circa Watch Labs is an independant watch customization store that offers homage watches made with aftermarket movements and parts, sourced from various third-party suppliers.

    CIRCA WATCH LABS is not affiliated with any brands shown nor manufactures the original parts used.

  • email info@circawatchlabs.com
  • language https://circawatchlabs.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More