citizenplane.com

4.8
4.8 Based on 259 reviews

...

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Average Rating

4.8

/
5

259 Reviews

5 Star
88%
4 Star
8%
3 Star
0%
2 Star
0%
1 Star
3%

Filtered Reviews

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Review Time

Arthur Meyer
There are many bad reviews online

There are many bad reviews online, which is why I have to respond. The first time, they didn’t reply. The second message got a reply after 10 minutes. You should know that this is not the flight company – they only help to handle the work.

5
Date of experience: Sep 30, 2025
I had a problem with the check in on a sunday…

I had a problem with the check in on a sunday. But the answer came very fast. Thank you very much.

5
Date of experience: Sep 28, 2025
Mme. habiba el abidi
Very quick and effective response

Very quick and effective response

5
Date of experience: Sep 26, 2025
Wiktoria Broda
Very helpful

Very helpful, quick responses.

5
Date of experience: Sep 25, 2025
Nadia Jazi
Excellent and very fast service

I am very satisfied with CitizenPlane.My request was handled quickly, efficiently, and professionally.The customer service was friendly and reliable, truly outstanding!Thank you for the fast support. Absolutely recommended.

5
Date of experience: Sep 25, 2025
customer
Very fast and efficient

Very fast and efficient

5
Date of experience: Sep 23, 2025
Alperen Akbayrak
They are very kind

accidentally booked for the wrong date and time, and CitizenPlane refunded all my money without any problems. I found that very kind of them, even though they didn’t have to. I recommend them because they respond immediately, offer the cheapest and best tickets, and are simply trustworthy.

5
Date of experience: Sep 23, 2025
customer
Very fast help

Very fast help, good service and easy to communicate with.

5
Date of experience: Sep 22, 2025
Marie Amelie Sandrock
Fast and useful custmer service

4
Date of experience: Sep 19, 2025
RIYAZ DEEN
Riyaz

I found an amazing price on this site—much lower compared to other sites. The customer care team also provided excellent service. Thanks a lot!

5
Date of experience: Sep 19, 2025

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