citizenplane.com

4.8
4.8 Based on 259 reviews

...

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Average Rating

4.8

/
5

259 Reviews

5 Star
88%
4 Star
8%
3 Star
0%
2 Star
0%
1 Star
3%

Filtered Reviews

Filter Reviews

Review Time

customer
Kind and punctual team

Very punctual and kind team. They explained all details. Thank you

5
Date of experience: Sep 11, 2025
Patricia Bauens
IMMEDIATE HELP ..

IMMEDIATE HELP ... very good service ...

5
Date of experience: Sep 10, 2025
customer
Very good service

Very good service. I was able to send an email and get the answer the same day. I highly recommend!!!!Thank you Alexis!

5
Date of experience: Sep 09, 2025
Manesh Nair
Excellent

Excellent Your support was more helpful

5
Date of experience: Sep 08, 2025
Genta Nuri
The replies are amazing and dont have…

The replies are amazing and dont have to wait dhe choices are super

5
Date of experience: Sep 08, 2025
Silvia
The costumers service are very…

The costumers service are very professional and helpfull to resolve my issue Thanks again

5
Date of experience: Sep 08, 2025
Christèle
Support team

Very rapid feedback of the support team when contacted to ask for a modification of my tickets

5
Date of experience: Sep 08, 2025
NESSAIBIA
Error made by customer and correction made within 1 day

I sent email with request to correct the passport number because we have made a mistake during filling document on site. The support team solved the problem within 1 day. Great support. Thanks to the support team. This is what we expect from support team, quick action to support customer.

5
Date of experience: Sep 07, 2025
Mehmet
Support team was good but why the…

Support team was good but why the company doesn’t give the right airline reservation mumber at first and we need to email them.

4
Date of experience: Sep 07, 2025
customer Martine
Absolutely great customer service

Absolutely great customer service. I was helped quickly. Thanks.

5
Date of experience: Sep 05, 2025

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